Supports store leadership with staffing, scheduling, payroll, time and attendance, personnel records, talent acquisition administration, training coordination, compliance, and claims paperwork. Maintains confidential associate information, organizes training areas, monitors driver and associate schedules, assists with candidate processing, and promotes workplace safety. Works closely with store management and Human Resources while balancing multiple administrative responsibilities.

Conduct in-home consultations, assess customer needs, recommend home improvement products, and close sales against performance goals. Build customer relationships, manage follow-ups and sales pipelines, coordinate samples and appointments, take measurements, explain pricing and installation details, and prepare accurate project documentation. Collaborate with stores, contractors, installers, and project teams to support successful execution while following safety and company standards.