Top Tech Jobs & Startup Jobs in Boston, MA

The Principal Applied AI Engineer will lead the design of AI systems for finance, focusing on predictive modeling, intelligent automation, and software engineering best practices. They will oversee AI initiatives, mentor technical teams, and ensure compliance with financial standards and practices.

Lead and grow a sales team focused on State & Local Government, develop territory and go-to-market strategy, drive pipeline, coach account executives through complex SaaS/Cloud sales cycles, and achieve revenue targets while supporting recruiting, forecasting, and stakeholder engagement.

Lead global SEO and Generative Engine Optimization strategy to increase organic visibility and AI search discoverability. Plan and execute technical SEO, content optimization, keyword and entity research, site architecture and crawlability improvements, and measurement frameworks across enterprise platforms. Partner with cross-functional teams, mentor others, and build executive reporting to drive web engagement, AI search readiness, and business pipeline growth.

Senior presales AI architect who designs and deploys production-ready AI solutions for contact center and CX use cases. Responsibilities include RAG and knowledge architecture design, contextual AI and orchestration, evaluation and observability frameworks, partner enablement and labs, technical escalation, demos and co-selling, integrations via REST APIs and MCP/A2A, and translating technical capabilities into business value while driving partner ecosystem scalability and product feedback.

Serve as a technical lead and customer advocate for Genesys customers: troubleshoot and reproduce issues, advise on architecture and adoption, lead operational reviews, manage at-risk situations, coordinate cross-functional teams, translate business needs into technical solutions, and support product roadmap and risk/mitigation planning to drive platform adoption and customer success.

Lead and operationalize cross-functional Customer Success programs to drive adoption, retention, and growth. Analyze customer and program data, establish success metrics and reporting, influence stakeholders, support enablement, and manage a small portfolio of medium-touch SaaS accounts to ensure value realization and coordinated execution with Sales and Professional Services.

Lead strategy and execution for Genesys' conversational engagement portfolio across web, mobile, messaging, and social channels. Define roadmaps, drive AI-enabled experiences, partner with Engineering, AI, Design and GTM teams, set metrics, lead pricing and packaging, represent the portfolio with customers and executives, and build and mentor a high-performing product team to increase adoption, automation, and enterprise value.

Lead and execute demand generation operations and transformation projects across marketing systems, BDR operations, and go-to-market processes. Improve workflows, data quality, lead routing, campaign execution, and pipeline progression. Partner with DG, sales, and ops teams to drive process standardization, lead-to-cash improvements, and AI-enabled GTM initiatives while maintaining operational reliability in a global, fast-paced environment.

Support administration, analysis, and governance of executive (VP+) compensation and equity programs. Perform market benchmarking, grant tracking, dilution and scenario modeling, reporting, and compliance support. Partner cross-functionally with HR, Finance, Legal, Payroll, and Stock Administration to ensure accurate processing, documentation, and stakeholder communications.

Lead product strategy for foundational capabilities of Genesys Cloud, enhancing security, scalability, automation, and user experience for enterprises. Drive platform evolution from reactive to AI-assisted management by collaborating with cross-functional teams and engaging with customers.