Top Tech Jobs & Startup Jobs in Boston, MA

The Associate Manager of Customer Support leads a team ensuring productivity and quality in customer service, addresses technical issues, and manages escalations while partnering with other departments.

The Bilingual Implementation Business Consultant assists agencies in transitioning operational workflows into Applied Epic while optimizing policy lifecycle management and ensuring effective customer support and project delivery.

Design, test, and optimize prompts for generative AI, collaborate with data scientists, analyze model performance, and improve prompt engineering processes.

The Senior Services Advisor will lead project scopes, collaborate with stakeholders, manage client expectations, and ensure project deliverables within budget and timelines in the insurance industry.

The Software Engineer/Senior Software Engineer will design, develop, and deliver high-quality software while supporting team collaboration and continuous improvement. They will engage in code reviews and technical discussions.

As a Client Executive, you will manage customer accounts, drive adoption of Cytora's AI solutions, and build relationships with clients while aligning strategic goals through business reviews and workshops.

Manage infrastructure lifecycle with cloud and on-prem resources using Terraform and Ansible, troubleshoot CI/CD pipelines, and monitor system health with Datadog.

Design, build, and maintain Java backend services, modernize legacy applications, and implement event-driven processing while ensuring system reliability and scalability.

As Senior VP of Customer Support, you will lead a global team, define support strategies, enhance service quality, and drive operational excellence across a high-growth SaaS customer support organization.

The Product Marketing Manager will own marketing strategy for specific products, translating complex solutions into clear messaging and driving growth through cross-functional collaboration and market insights.