Top Tech Jobs & Startup Jobs in Boston, MA

Oversee complex property and casualty claims from reporting through settlement, including coverage interpretation, policy analysis, negotiations, resolution planning, documentation, and reporting. Serve as a client advocate and strategic advisor while coordinating with brokers, carriers, adjusters, legal counsel, and internal teams. Support training and process improvements, maintain claim data integrity, and align claim strategies with broader risk management objectives.

Manage complex casualty and environmental liability claims, including coverage, liability, damage investigations, evaluations, coverage determinations, reserve management, litigation strategy, budgeting, counsel coordination, and resolution planning. Draft written positions, communicate with insureds and stakeholders, and represent the company in management meetings, mediations, and trials. The role is fully remote and requires strong analytical, writing, organizational, and relationship-building skills.

Lead data science and advanced analytics initiatives supporting underwriting, operational performance, and risk management. Develop, validate, deploy, and monitor explainable predictive models in a regulated insurance environment. Translate business needs into scalable analytical solutions, partner with governance and risk stakeholders, lead data scientists and analysts, and communicate insights to senior leaders. The role also supports enterprise data platforms, modern architectures, responsible AI, regulatory compliance, and data-driven organizational change.

Provides administrative support to commercial insurance clients by reviewing contracts, issuing certificates of insurance, auto ID cards, and workers’ compensation notices. Uses database systems to maintain renewal information, fulfills time-sensitive service commitments, protects confidential information, and follows applicable insurance regulations, company policies, and licensing requirements.

Provides Level 2 support for SaaS and custom insurance applications through phone, chat, email, and in-person channels. Troubleshoots access issues and data errors, supports application conversions and implementations, assists with software upgrade testing, follows security and access standards, and escalates complex issues. Requires strong customer service, application troubleshooting, communication, and problem-solving skills. The role is hybrid or remote with approximately 5% travel.

Provides employee benefits consulting and leads daily account service for assigned clients. Manages client relationships, meetings, projects, teams, strategic plans, deliverables, financial models, and client retention initiatives. Develops relationships with internal teams, clients, and vendors while mentoring consultants. Requires strong communication, analytical, financial, organizational, and client-facing skills, along with a Life and Health license.

Provides consultative guidance on Medicare Secondary Payer compliance, Medicare Set-Asides, structured settlements, and complex workers’ compensation and liability claims. Leads client and internal discussions, supports account retention and growth, monitors regulatory developments, and develops educational and thought leadership content. Requires extensive claims experience, California workers’ compensation expertise, strong communication skills, and approximately 20% travel.

Supports commercial insurance account managers and producers by processing policy changes, maintaining accurate client records in Applied Epic, servicing client requests, documenting communications, and coordinating with internal departments and carriers. Builds client relationships, explains coverage and program options, prioritizes workloads, follows service procedures, and meets data integrity, quality, and timeliness goals.

Promote and renew insurance coverage for existing clients through phone, email, mail, and fax. Facilitate applications and underwriting, present quotes, close sales, sell ancillary products, document activities in the CRM, answer coverage questions, and maintain client relationships. The role requires an active Property and Casualty insurance license and involves supporting other account representatives as needed.

Manage captive and commercial property and casualty insurance accounts through new business, renewals, policy servicing, documentation, billing, compliance, and client communications. Analyze loss runs, coordinate with brokers, carriers, claims teams, and service providers, support sales and retention initiatives, draft policy documents, and maintain accurate Salesforce records. The role requires strong customer service, analytical, organizational, communication, and multitasking skills.