Drives revenue through inbound conversion, lead generation, follow-up, cross-selling, upselling, quoting, RFP support, forecasting, and CRM management. Supports a strategic data center account through project handoffs, financial tracking, customer visits, supply chain analysis, audits, and project coordination. Builds customer relationships, resolves complex inquiries, develops account strategies, and collaborates across Sales, Operations, Customer Support, and supply chain teams. Provides accurate long-range forecasts and mentors Inside Sales colleagues.

Leads confidential executive searches for Director-level and above roles, partnering with senior leaders on hiring, succession planning, market intelligence, talent assessment, compensation discussions, and offer negotiations. Builds diverse executive talent pipelines, advises stakeholders with data-driven insights, manages high-touch candidate experiences, and promotes consistent, inclusive executive recruiting practices across global teams.

Supports captive insurance management through financial reporting, cash management, renewals, claims analysis, actuarial data coordination, regulatory compliance, governance, and oversight of captive administrators. Prepares financial analyses, monitors premiums and claims, manages insurance transactions, and facilitates board, advisory committee, and finance meetings.