Leads enterprise talent acquisition capability and process excellence initiatives, improving recruiting efficiency, consistency, compliance, candidate experience, and business outcomes. Owns hiring manager readiness, recruiting education, standards, governance, knowledge assets, playbooks, and AI-enabled solutions. Drives change management for technology, policy, regulatory, and AI advancements; uses analytics and continuous improvement methods to identify opportunities. Partners with HR, business leaders, vendors, and external stakeholders to deliver scalable learning and recruiting solutions.

Design, develop, test, deploy, and support ServiceNow-based solutions and integrations. Troubleshoot production issues, participate in upgrades and release activities, create technical documentation, and collaborate with product managers, architects, cybersecurity teams, and stakeholders in a global Agile environment. Support Qualtrics and enterprise translation integrations and improve automation and user experience.

Develops, tests, and releases embedded software for connected vehicle products. Performs systems requirements, integration, verification/validation, and collaborates cross-functionally to deliver connectivity features and resolve product software issues.