Top Tech Jobs & Startup Jobs in Boston, MA

Manage strategic relationships with complex, high-value customers and drive retention, expansion, and transformational outcomes. Responsibilities include developing multi-year account plans, conducting executive business reviews, advising C-suite stakeholders on cyber risk, identifying expansion opportunities, leading thought leadership, mentoring junior CSMs, and improving customer success processes. The role requires strong cybersecurity expertise, executive communication, strategic account management, and cross-functional influence.

Own product positioning, messaging, and go-to-market strategy for cybersecurity and cyber risk intelligence solutions. Lead cross-functional launches, create sales and marketing assets, enable enterprise sales teams, and translate complex security capabilities into compelling customer outcomes. Partner with Product, Sales, Marketing, and Customer Success to influence product strategy, drive adoption and pipeline, and measure revenue impact. Build expertise in cybersecurity buyers, competitors, market trends, and AI-driven security challenges.

Build and maintain high-quality backend software for a SaaS third-party risk management platform. Own loosely defined features from technical design through delivery, develop and optimize REST APIs, work with Python frameworks, cloud infrastructure, CI/CD pipelines, and container technologies, and contribute to continuous engineering improvements. Preferred work includes coding agents, database modeling, big data systems, search technologies, and AI-assisted development tools.

Build and maintain AI-assisted go-to-market infrastructure, including automated workflows, system integrations, data-quality pipelines, and enrichment and prioritization systems. Partner with Sales and RevOps leadership to translate business needs into scalable technical solutions. Evaluate GTM AI tools, lead build-versus-buy decisions, migrate legacy systems, experiment with pipeline-generation workflows, and document integrations. The role requires strong SQL, programming, API, CRM, automation, and GTM process expertise.

Own and scale Bitsight’s SaaS cloud infrastructure, focusing on reliability, security, automation, and cost efficiency. Design complex systems, troubleshoot production issues, validate AI-assisted infrastructure automation, and improve delivery processes. Lead technical discussions, establish infrastructure best practices, mentor engineers, and collaborate across teams. The role requires strong Linux, scripting, containerization, cloud, infrastructure-as-code, networking, and observability expertise, with occasional off-shift production support.