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Reposted 2 Days AgoSaved
Remote
USA
Senior level
Senior level
Information Technology
Design and deliver voice user interfaces and IVR applications, gather requirements, create call flows, conduct usability testing, and support teams.
Top Skills: DtmfIvrUsability TestingUser-Centered Design
Reposted 2 Days AgoSaved
Remote
USA
Mid level
Mid level
Information Technology
The CX Business Analyst will design, test, and deliver customer experience solutions, collaborating with teams, clients, and managing project deliverables.
Top Skills: Microsoft AxureMicrosoft Azure DevopsExcelMicrosoft OnenoteMicrosoft TeamsMicrosoft VisioMicrosoft Word
Reposted 2 Days AgoSaved
Remote
USA
Senior level
Senior level
Information Technology
The Senior Project Manager will oversee project delivery, manage client relationships, ensure quality expectations, and achieve profitability goals while leading CX solution implementations.
Top Skills: MS OfficeMs ProjectWrike
Reposted 2 Days AgoSaved
Remote
USA
Mid level
Mid level
Information Technology
Manage multilingual audio IVR prompts, QA and post-process audio files, handle vendor relationships, and assist in dialog design and localization.
Top Skills: MS Office
Reposted 2 Days AgoSaved
Remote
USA
100K-120K
Senior level
100K-120K
Senior level
Information Technology
The Engagement Manager will develop client relationships, lead sales processes, and manage CX project delivery teams, ensuring effective solutions and efficiency.
Top Skills: Cx SolutionsIt Consulting
Reposted 2 Days AgoSaved
Remote
USA
Senior level
Senior level
Information Technology
Lead the design and delivery of customer experience solutions, mentor technical team members, and ensure quality delivery of projects.
Top Skills: .NetGenesys DesktopGenesys EservicesGenesys Interaction RecordingGenesys IwdGenesys ReportingGenesys Routing SolutionsGenesys Rules SystemGenesys Sip ServerGenesys Voice PortalGenesys Workforce ManagementJ2EePbx To Genesys Sip Migration
Reposted 2 Days AgoSaved
Remote
USA
Senior level
Senior level
Information Technology
Design and deliver CX solutions, focusing on speech recognition performance and grammar development for IVR applications.
Top Skills: JavaJavaScriptLinuxNuance Dragon VoiceNuance RecognizerNuance SpeechsuitePerlPythonWindows
Reposted 2 Days AgoSaved
Remote
USA
Senior level
Senior level
Information Technology
The Senior Solution Architect will develop and present CX solutions, collaborate with teams, and manage client engagements in a professional services context.
Top Skills: Computer ScienceInformation SystemsIvrMrcpSisrSrgsVoicexml
Reposted 2 Days AgoSaved
Remote
USA
Senior level
Senior level
Information Technology
The Account Executive will oversee the acquisition of new accounts, building relationships, driving sales, and leading proposal development processes.
Top Skills: Contact Center ImplementationsCx SolutionsIvr Self-Service ImplementationsProfessional ServicesTechnology Partners
Reposted 2 Days AgoSaved
Remote
USA
Mid level
Mid level
Information Technology
The Google Cloud Engineer will assist in migrating products to GCP, managing GCP applications, validating deployments, and utilizing various tools and programming languages for system configurations.
Top Skills: BashC++DockerGitGnu Tool ChainGoogle Cloud PlatformJavaScriptJenkinsMySQLNode.jsPostgres SqlPythonTerraform
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