Top Tech Jobs & Startup Jobs in Boston, MA

Sell and advise SoFi members on life, home, and auto insurance via phone, email, text, and chat. Manage leads and pipeline, run the full sales lifecycle from intake to quoting to fulfillment, identify cross-sell opportunities, and help build Protect operational processes while collaborating with cross-functional teams.

Provide licensed insurance customer support across phone, email, chat and text. Handle post-purchase tasks: billing, endorsements, coverage adjustments, renewals, retention and cross-sell opportunities. Navigate multiple carrier portals, collect documentation, monitor book of business, and resolve complex inquiries to reduce churn and support agents.

The Staff Credit Policy Analyst leads the development and governance of credit policies for home loans, ensuring compliance and operational efficiency while collaborating with leadership and cross-functional teams.

Manage and scale the Employee Stock Purchase Plan (ESPP) and full-value awards (RSU/PSU), oversee daily equity operations, approve analyst work, lead automation and integrations, operationalize global mobility and tax sourcing, and design employee education on equity and LTI.

Manage and validate payroll tax calculations, filings, and payments; interpret multi-state payroll tax laws; support audits and SOX compliance; produce tax reports; handle escalated payroll inquiries; maintain documentation, controls, vendor relationships, and lead payroll-related projects and year-end tax processing.

Lead Capital Markets product development by partnering with business lines, coordinating cross-functional launches, educating investors, negotiating term sheets, modeling product economics, and ensuring scalable infrastructure and reporting. Manage investor pipelines, validate readiness for regulatory and investor reporting, oversee execution and post-launch performance, and build repeatable frameworks to streamline future product development.

Support in-house litigation counsel by intake and tracking of new matters, maintaining litigation records, coordinating discovery and internal investigations, liaising with outside counsel, generating litigation reports, and improving litigation workflows and tracking tools.

Lead the crypto lending business end-to-end: refine strategy, build product and infrastructure from pilot to launch, manage P&L, operations, risk and compliance, drive client acquisition and contracting, and evolve the product roadmap in coordination with engineering, finance, legal, and risk teams.

Serve as strategic HR advisor to Financial Services and Borrow/Operations Engineering leadership. Drive org design, compensation, performance management, employee relations, D&I, and development. Lead complex employee relations, provide executive coaching, use people analytics for data-informed decisions, partner with CoEs, and foster company culture and stakeholder relationships.

Lead second-line credit risk oversight across unsecured, secured, and commercial lending. Perform credit and behavioral analytics, monitor roll rates/delinquency, evaluate KPIs/KRIs, build data visualizations, advise on policy effectiveness, and support regulatory readiness and risk management frameworks.