Top Tech Jobs & Startup Jobs in Boston, MA

Delivers virtual and in-person Google for Education training, workshops, certifications, and customized customer engagements. Manages projects from scoping through implementation, provides technical and pre- and post-sales support, develops presentations and documentation, gathers customer feedback, recommends upgrades, and maintains expertise in Google Workspace for Education, administration, security, Chrome, migrations, and provisioning. The role requires extensive systems administration experience, strong customer service, presentation skills, and travel to client sites.

Leads marketing technology architecture, integrations, platform governance, and technical enablement. Designs cloud-native, API-driven solutions across Adobe, Salesforce, CDP, CRM, analytics, and AI platforms; oversees data models, identity resolution, observability, security, and operational health. Manages roadmap prioritization, budgets, vendors, implementations, and a technical team. Establishes AI governance and enables responsible use of generative, predictive, and agentic capabilities across marketing and customer engagement workflows.

Provides Tier 1 technical support for Google Workspace for Education, Google Cloud, Chrome OS, and related SaaS tools. Responsibilities include troubleshooting, ticket triage, SLA management, customer communication, escalations, administrator training, documentation, and knowledge-base maintenance. The role also supports team productivity, maintains certifications, monitors customer interactions, collaborates cross-functionally, and helps school IT administrators resolve technology issues.

Leads Technology financial management across budgeting, forecasting, cost allocation, cloud and AI consumption, vendor spend, contract labor, capitalization, and reporting. Designs standardized processes, controls, taxonomies, workflows, and operating rhythms; automates reporting; improves reconciliation and data quality; and drives cross-functional cost optimization initiatives. Partners with Technology, Finance, Sourcing, engineering, vendors, and senior leadership to improve forecast predictability, financial visibility, cost control, and decision-making.

Leads technical consulting, architecture, solution design, implementation, and support for complex managed services environments. Advises clients, supports technical sales, leads design workshops, mentors engineers, evaluates emerging technologies, and oversees infrastructure upgrades. Provides expert troubleshooting, root cause analysis, automation, documentation, training, and project coordination across networking, data center, virtualization, storage, systems, and security environments. Participates in on-call coverage and maintains service-level commitments.

Provides Microsoft infrastructure and cloud support for managed-services customers. Troubleshoots Copilot, Microsoft 365, Azure, Exchange, Windows Server, Active Directory, SCCM, and Intune issues in a case-based environment. Manages service requests, documents resolutions, meets service-level commitments, collaborates with customers and Microsoft support, participates in on-call coverage, contributes to infrastructure projects and documentation, and mentors peers.

Drives growth for F5 partner solutions by collaborating with sales teams, customers, and partner stakeholders. Builds pipeline, identifies target accounts, supports large transaction sales cycles, delivers presentations and training, forecasts sales, develops go-to-market plans, and coordinates legal and financial agreements. Serves as a subject matter expert while influencing executives, technical teams, procurement, and internal leadership to expand business and exceed sales targets.

Leads Professional Services delivery for customer experience technology solutions across an assigned region. Oversees team performance, development, utilization, profitability, service quality, and client satisfaction. Partners with Sales, architects, engineers, technology vendors, and executives on estimates, strategic planning, solution reviews, and escalations. Develops complex project plans, supports enterprise technology implementations, and drives adoption of AI-enabled practices. The role includes approximately 15% billable strategic oversight and requires travel to company or client locations as needed.

Implements and supports enterprise AI infrastructure platforms across client environments. Configures Kubernetes, workload schedulers, GPU resource governance, containers, observability, security, and related platform services. Performs discovery, deployment, integration, upgrades, troubleshooting, validation, documentation, and knowledge transfer. Collaborates with cross-functional technical teams, contributes to implementation plans and Statements of Work, manages project deliverables, and provides client-facing consulting support. Travel and occasional extended or weekend work may be required.

Leads CDW’s AI advisory consulting portfolio, including strategy, governance, operating models, adoption, prioritization, and roadmaps. Develops consulting methodologies, delivery frameworks, sales enablement, and thought leadership. Advises executives and customers, leads complex presales pursuits, shapes proposals and business cases, oversees delivery quality and risk, evaluates technical feasibility, and mentors consulting and presales teams.