Top Tech Jobs & Startup Jobs in Boston, MA

Lead and scale the Customer Success organization to drive retention, expansion, and customer value. Build processes, KPIs, segmentation, and lifecycle programs; partner with Sales, Product, and Support; recruit and develop leaders; improve forecasting, customer health, and expansion outcomes to support rapid company growth.

The Franchisee Account Executive is responsible for driving sales cycles, managing client relationships, closing deals, and contributing to revenue growth for the Crunchtime platform.

Design, build, and lead a scalable, configuration-driven data integration platform. Improve performance, automate monitoring and deployments, provide escalated support, and collaborate across product and engineering to deliver reliable, secure data integrations.

Drive new customer acquisition in Food Services and Retail by managing the full enterprise sales cycle: qualifying, demoing, piloting, negotiating, and closing five- and six-figure SaaS deals. Maintain CRM, hit quarterly revenue goals, travel (~15-20%) for meetings and team reviews, collaborate cross-functionally, and help scale the sales function.