Top Tech Jobs & Startup Jobs in Boston, MA

The Customer Onboarding Manager will lead customer onboarding by managing projects, providing training, and ensuring a successful transition from purchase to launch. They will collaborate cross-functionally and proactively address any challenges to deliver a world-class experience.

The Customer Success Manager at HqO is responsible for managing the customer lifecycle, fostering relationships, driving product adoption, and ensuring high tenant satisfaction and retention.

Embed with Operations and DevOps to identify high-leverage problems and build production-grade LLM-powered automations, agent workflows, and internal tools. Own end-to-end delivery, drive adoption, measure impact, document systems, and extend existing deployed agents to raise company-wide AI fluency.

The Tier 2 Support Representative will troubleshoot complex customer inquiries, ensuring high-quality support and collaboration with various teams to enhance customer experience.

As a Senior Software Engineer, you'll design systems and APIs, develop software in an agile environment, and troubleshoot issues while potentially mentoring a small team.

Design systems and APIs for software, maintain high quality standards, troubleshoot issues, and provide technical guidance to a small engineering team.

The Product Manager will own product strategy and execution, collaborating with Engineering, UX, and Customer Success to enhance user engagement and outcomes through data-driven decisions and feature prioritization.