Top Tech Jobs & Startup Jobs in Boston, MA

The Team Lead, Customer Support manages the support team, resolves customer issues, optimizes processes, and collaborates with other departments to ensure high customer satisfaction.

The Account Executive will manage the full sales cycle, engage prospects, deliver presentations, and cultivate client relationships to drive revenue growth.

The Account Manager will drive post-sale value, oversee client relationships, identify growth opportunities, conduct meetings, and ensure customer satisfaction. The role involves managing key accounts, collaborating with internal teams, and maintaining accurate forecasts in Salesforce.

As an Experience Manager, you'll enhance customer experiences, manage the full customer lifecycle, and drive engagement through collaboration with various teams.

As a Senior Software Engineer, you'll design systems and APIs, develop software in an agile environment, and troubleshoot issues while potentially mentoring a small team.

The Client Services Associate will enhance customer experiences, manage the customer lifecycle, and drive adoption through creative problem-solving and engagement strategies.

The Junior Support Representative will respond to Tier 1 support tickets, resolve customer inquiries, and maintain high service quality. Responsibilities include documenting solutions and collaborating with teams for customer satisfaction.

The Customer Success Associate will manage the customer lifecycle, drive engagement strategies, and improve tenant experiences through collaboration and data insights.

The Solutions Manager is responsible for driving commercial outcomes and delivering customer value through mobile access solutions, leveraging AI and collaboration with commercial teams to track performance metrics and ensure implementation success.