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Provide global customer support via ticketing and calls, troubleshoot technical and product issues, validate escalations, participate in incident management, collaborate with internal teams, document and improve processes, cover on-call shifts, and meet SLAs and departmental OKRs.

Manage Circle's recurring regulatory reporting program: prepare, validate, and file regulatory submissions; maintain source-to-report data flows, controls, and documentation; perform reconciliations and variance analysis; coordinate cross-functional inputs; support exams, audits, and ad-hoc requests; monitor regulatory changes and implement reporting schema or system updates to ensure accuracy and compliance.

The Senior HR Business Partner will drive organizational effectiveness and talent outcomes, using data-driven insights to shape people strategies and improve team performance in a global, fast-paced environment.