Top Tech Jobs & Startup Jobs in Boston, MA

Lead cross-functional, large-scale process improvement programs for Fraud and Safety Operations. Drive business cases, root cause analysis, KPI definition, QA frameworks, AI-enabled solutions, program delivery, change adoption, and continuous improvement to improve quality, efficiency, experience, and cost.

Lead and manage the Segmentation and Insights platforms, focusing on autonomy and AI-driven solutions, while ensuring operational maturity and team growth.

Lead technical strategy and architecture for a large-scale Content Platform that powers marketing campaigns. Solve ambiguous cross-team problems, design scalable backend and AI-driven systems, mentor senior engineers, and partner with product, design, and marketing to drive execution and engineering standards across the org.

Lead forecasting, planning, and variance analysis for payments processing costs; own company OKR performance cadence and executive reporting; build financial models of payment volume and mix; partner with Payments product and business leaders to develop financial cases and connect payments KPIs to P&L outcomes.

Lead product strategy and roadmap for Airbnb’s employee-facing digital experience (One Airbnb, Chrome Tab, Awedience). Prioritize requests, partner with engineering, design, and data science to ship AI-enabled features, set measurable OKRs, drive adoption, and align cross-functional stakeholders across EX, BizTech, and platform teams.

As Principal Software Engineer, you'll define and drive Airbnb's performance strategy, lead performance profiling development, mentor engineers, and connect performance outcomes to business objectives.

Lead a team of analysts in Fraud & Safety operations, defining KPIs, designing experiments, optimizing performance, and enabling data-driven decisions globally.

Lead and mentor teams to build AIOps solutions that automate triage, monitoring, and incident response. Own AIOps strategy and roadmap, drive cross-team delivery, eliminate recurring issues through automation, maintain testing and monitoring tooling, validate postmortems, and ensure service reliability and operational excellence.

Provide commercial legal counsel for high-value partnerships from term sheet to execution. Negotiate and draft complex agreements, advise on legal and regulatory risks (including data privacy), collaborate with cross-functional teams, and develop processes to support global business growth.

Lead lifecycle strategy and execution for membership and incentive programs across email and push. Own segmentation, personalization, experimentation, and analytics partnerships to drive member awareness, progression, redemption, and re-engagement while managing cross-functional stakeholders, program economics, and roadmap prioritization.