Top Tech Jobs & Startup Jobs in Boston, MA

Lead onboarding and adoption for enterprise customers, build executive-level trusted advisor relationships, drive product value and growth, translate customer needs into product solutions, iterate onboarding strategy, quantify customer outcomes, and act as the voice of the customer to inform the roadmap.

Own high-severity agentic AI escalations and drive at-risk enterprise deployments to successful outcomes. Design resilient architectures involving LLMs, RAG, multi-agent orchestration, integrations, guardrails, and governance. Advise executives, lead cross-functional technical resolutions, mentor engineers, create reusable playbooks and reference architectures, and translate field issues into product improvements. The role requires deep hands-on AI expertise, enterprise architecture experience, executive communication, and 15+ years of technical leadership.

Lead technical pre-sales for enterprise security and identity solutions: perform discovery, design solutions, deliver demos/POVs/POCs, validate integrations, train customers, support sales cycles, and translate technical capabilities into business outcomes. Travel 25-50% as needed.

Sell SaaS cybersecurity solutions to new enterprise accounts through account and territory planning, prospect research, field sales, and C‑suite relationship building. Orchestrate cross-functional account strategies, act as trusted advisor on IT/AI roadmaps, and bring specialists into deals to close revenue targets.

Generate and qualify meetings through outbound outreach (phone, email, social), document interactions in ServiceNow, collaborate with GTM/GBA teams, follow up on marketing events, participate in simulations, and meet KPIs to drive early-stage pipeline growth.

Lead and scale ServiceNow Cyber and Risks GSI partnership strategy across North America. Manage and develop a team of GSI Partner Managers, build executive relationships with major GSIs, drive joint pipeline and GTM motions, and align partners with product, sales, and marketing to deliver measurable revenue impact.

Act as a technical advisor to partner teams, enable and train partners, design and deliver demos/POCs/POVs, build enablement content, support partner-led sales motions, and maintain partner lab/demo environments to drive joint security and identity solutions.

Serve as strategic technical counterpart to assigned partners, driving pre-sales technical discovery, solution architecture, proofs-of-concept, and AI-first co-innovation. Advise on partner growth and go-to-market plans, translate platform capabilities into repeatable partner offerings, support value engineering and executive conversations, and coordinate internal specialists to accelerate partner-led engagements. Role includes technical escalation support and up to 50% travel.

Lead a portfolio of 8–10 strategic enterprise customers to drive adoption, renewals, and expansion. Act as trusted advisor to CIO/CISO-level stakeholders, build multi-year success plans, surface and mitigate long-term risk, coordinate cross-functional teams, and deliver measurable business outcomes through executive engagement, governance, and disciplined account health management.

Outbound prospecting role generating meetings and qualifying early-stage pipeline. Engage prospects via phone, email, and social; document activity in ServiceNow; hand off qualified meetings; support marketing events and participate in development simulations while meeting KPIs.