Top Tech Jobs & Startup Jobs in Boston, MA

Leads technical pre-sales engagements for Moveworks and ServiceNow across U.S. public-sector accounts. Responsibilities include customer discovery, solution demonstrations, AI/ML and architecture workshops, business-case development, proof-of-concept leadership, stakeholder relationship management, sales strategy, cross-functional handoffs, product feedback, and event support. The role requires enterprise solution consulting experience, cloud and API expertise, familiarity with automation platforms, and approximately 25% travel.

Leads complex product launches and market activation initiatives across multiple teams, workstreams, stakeholders, and executive audiences. Builds integrated plans, manages dependencies, risks, milestones, and launch readiness reviews; coordinates portfolio sequencing and launch-day command centers; develops executive dashboards and communications; and drives continuous improvement. The role requires strategic program orchestration, strong stakeholder influence, executive presence, and the ability to deliver high-visibility launches under compressed timelines.

Leads high-severity agentic AI escalations and enterprise architecture engagements for strategic customers. Diagnoses production issues, designs resilient architectures using LLMs, RAG, orchestration, integrations, guardrails, and governance, and restores executive confidence during at-risk go-lives. Mentors technical teams, develops reusable playbooks and reference architectures, and partners with Product and Engineering to improve platform reliability and roadmap outcomes. This is an individual contributor role requiring deep technical leadership and customer-facing escalation expertise.

Leads complex enterprise AI deployments and go-live engagements, owns deployment playbooks and shared tooling, mentors engineers, captures reusable deployment knowledge, establishes quality standards, and partners with product and engineering teams. The role requires hands-on software engineering, customer-facing delivery, AI and GenAI integration, prompt engineering, and executive-level communication.

Serves as the strategic technical partner for global and regional alliances, leading pre-sales discovery, demonstrations, proofs of concept, solution architecture, and technical escalations. Advises partners on AI-enabled offerings, practice growth, go-to-market strategy, commercialization, and measurable business outcomes. Builds executive relationships, coordinates specialist teams, and translates ServiceNow platform capabilities into scalable partner solutions. The role requires enterprise technology advisory experience, partner engagement, AI and workflow knowledge, industry expertise, and up to 50% travel.

Leads and mentors a team of pre-sales Solution Consultants supporting technical sales engagements. Partners with sales, product, marketing, implementation, and support teams to align cybersecurity solutions with customer needs. Provides product demonstrations, presentations, proposals, proofs of value, and technical guidance to key customers. Oversees sales engineering performance, develops strategy and collateral, tracks metrics, improves processes, and stays current on cybersecurity trends. Travel of up to 40% is expected.

Partners with Sales to advise enterprise customers on cybersecurity, identity, access, asset visibility, exposure management, and risk solutions. Leads discovery, solution design, technical demonstrations, proof-of-value and proof-of-concept engagements, customer validation, executive discussions, documentation, and technical training. Requires strong cybersecurity and enterprise networking expertise, customer-facing presales experience, and the ability to connect technical capabilities with business outcomes. Travel is typically 25–50%.

Creates technical documentation, tutorials, learning paths, implementation guidance, and best practices for ServiceNow platform development experiences. Partners with product managers, engineers, designers, and developer experience teams to translate complex technical concepts into actionable content for developers, administrators, and solution builders. Builds prototypes, explores web technologies, identifies content gaps, maintains DITA-based documentation, improves content processes, and contributes to content strategy and customer enablement.

Leads ServiceNow’s global Deloitte Autonomous Workforce partnership, owning partner strategy, account planning, governance, go-to-market execution, enablement, co-innovation, demand generation, and pipeline growth. The role aligns regional teams, partner executives, technical advisors, and field sales to expand ServiceNow solutions, strengthen partner capabilities, execute global campaigns, and drive revenue across markets.

Leads presales solution consulting for ServiceNow Integrated Risk Management and GRC solutions. Develops and configures customer-specific solutions, translates business processes into risk-management outcomes, supports sales campaigns, demonstrates platform capabilities, and advises customers on risk, compliance, continuity, privacy, vendor risk, and regulatory requirements. Collaborates with product and development teams, shares best practices, supports marketing events, and travels up to 25%.