Top Tech Jobs & Startup Jobs in Boston, MA

As a Mid-Market Account Executive, manage sales from pipeline development to closing deals, focusing on new business acquisition within mid-sized clients. Engage in high-volume prospecting and conduct customer needs analysis to position solutions effectively.

Supports the Legal team with contract organization, data migration to LinkSquares, document and template archiving, shared inbox management, routine inquiries, contract negotiation shadowing, and customer security assessments. The role also assists with privacy compliance and legal operations while collaborating with the General Counsel, Legal Operations Manager, Paralegal, and cross-functional teams in a remote SaaS environment.

Own the end-to-end design of a product area: strategy, flows, edge cases, and shipped quality. Design comprehensive user flows and self-service experiences, partner closely with PMs and engineers to implement and ship work (including contributing code and fixing UI), steward and extend the Pluma design system, prototype AI interactions, and mentor junior designers.

Full-cycle Mid-Market Account Executive responsible for prospecting, demos, and closing new B2B SaaS/MarTech customers. Build and manage pipeline (self-sourced and SDR-supported), conduct discovery calls, align solutions to customer needs, collaborate with SDR, Customer Success and Support for handoffs, and report on sales metrics and progress toward targets. Handle mid-market deals (typically under $50,000 ACV) with high-volume outreach.

Lead development and maintenance of Customer.io SDKs across platforms, improve SDK delivery infrastructure (CI, testing, release), partner with product/design, use AI agents to make multi-file code changes, and engage with developer customers to improve experience.

Own the self-serve product experience from signup through activation and upgrade. Identify and remove friction using data, experimentation, and customer insights. Define and track activation, retention, and monetization metrics. Run A/B tests and growth experiments, partner with Marketing, CX, Design, and Engineering to scope and deliver improvements, and communicate priorities and progress across teams and leadership.

The role involves owning the email channel's infrastructure, developing frontend experiences, designing backend systems, and ensuring deliverability in a cloud-native environment.

Lead and develop a team of data scientists and analysts to deliver forecasting, experimentation, behavioral analytics, segmentation, churn and health-score models, and revenue forecasts. Partner with product, marketing, sales, and CX to define metrics, measurement frameworks, and analytics best practices while managing internal analytics platform capabilities.

As a Senior Software Engineer, you'll design and build distributed systems in Go, collaborate across teams, and ensure performance and reliability at scale.

The Senior Data Scientist will analyze customer data, design experiments, build models, and support data-driven decision-making across product, marketing, and customer experience teams.