Top Tech Jobs & Startup Jobs in Boston, MA

Manage the full lifecycle of employer benefit plans, including setup, maintenance, closures, participant balances, employer accounts, and enrollment or contribution files. Resolve complex tier-three escalations, troubleshoot product and system issues, coordinate with internal teams and external partners, and maintain compliance with security policies and HIPAA. The role also supports peer training, process improvements, workflow efficiencies, special projects, and positive customer experiences.

Owns governance and optimization of interconnected operational and financial systems supporting billing, pricing, tax, settlement, entitlements, and reconciliation. Serves as the liaison between Operations, Product, Technology, and Finance; analyzes data flows, strengthens controls, investigates multi-system issues, drives root-cause resolution, automates manual processes, tracks performance metrics, and leads change adoption. Requires strong technical business analysis, enterprise systems, financial operations, and cross-functional collaboration experience.

Leads complex pricing network strategy, issue investigation, auditing, reporting, and cross-functional initiatives. Translates business and financial needs into technical requirements, identifies automation and process-improvement opportunities, mitigates financial and compliance risks, supports platform enhancements and UAT, manages stakeholder communications, and provides training and mentorship. The role partners with Product, Technology, Sales, Marketing, Finance, Risk, and clients to improve scalability, operational efficiency, and economic outcomes.

The Channel Success Manager builds relationships with consulting channels, provides training, supports sales efforts, ensures customer satisfaction, and collaborates internally to enhance service delivery.

Owns strategy, multi-year roadmap, and business outcomes for B2B payment platforms and native mobile driver experiences. Leads real-time spend, mobile application, cardless payment, and web-to-mobile capabilities. Partners with engineering, UX research and design, commercial teams, and executives to deliver seamless customer experiences, define product metrics, execute go-to-market initiatives, and drive data-informed improvements using analytics and generative AI tools.

Owns strategy, multi-year roadmap, and business outcomes for a high-visibility digital platform modernization initiative. Leads legacy-system migration, customer workflow transformation, product metrics, analytics-driven iteration, and complex go-to-market execution. Partners closely with engineering, UX researchers, designers, business stakeholders, and executives to create seamless user experiences. Uses generative AI to accelerate discovery and documentation, influences organizational alignment, and mentors junior product managers.

The Sr. Strategic Sales Manager will develop new business opportunities, manage the sales process, build client relationships, and prepare proposals. Requires a consultative approach and strong sales skills in the B2B payments space.

Own enterprise IAM strategy, governance, engineering, and operations for identity lifecycle management. Lead IAM Operations and Engineering teams, modernize SailPoint IdentityIQ to Identity Security Cloud, automate joiner-mover-leaver workflows, and integrate hundreds of applications. Partner with application owners and Information Security on data standardization, testing, provisioning, and deployment. Drive RBAC/ABAC, entitlement rationalization, segregation of duties, directory modernization, ITIL adherence, automation, and measurable risk reduction.

Provides hands-on technical leadership for complex software architecture, design, development, modernization, and delivery. Partners across engineering, product, and architecture teams; mentors engineers; reviews designs and code; guides distributed, event-driven, cloud-native solutions; and promotes testing, CI/CD, observability, security, and operational excellence. The role remains an individual contributor while influencing technical decisions, managing dependencies, solving ambiguous problems, and evaluating emerging Generative AI and Agentic AI capabilities.

Architect, build, and deploy production-grade AI/ML platforms and LLM/RAG solutions. Lead system design, CI/CD and Terraform-based IaC, ensure reliability and monitoring, mentor engineers, run incident response, and prototype emerging AI technologies.