Top Tech Jobs & Startup Jobs in Boston, MA

Creates, analyzes, edits, and maintains GIS data supporting fiber and HFC network planning, design, construction, and regulatory map updates. Uses ArcGIS and ArcFM to manage geodatabases, spatial datasets, parcel data, route assets, and network schematics. Conducts map research, interprets technical records, supports GIS projects, develops mapping standards, and responds to internal requests. Collaborates with legal, market expansion, engineering, construction, and design teams while ensuring geospatial data quality and alignment with GIS best practices.

Performs general ledger accounting, journal entry preparation, balance sheet reconciliations, capital asset accounting, period-end close analysis, financial reporting, audit support, and SOX compliance. Investigates variances, supports process improvements, monitors accounting and reporting standards, and provides financial analysis and business support to internal partners.

Deploy, upgrade, and maintain High-Speed Data infrastructure supporting DNS, DHCP, DOCSIS provisioning and related platforms. Perform Linux (CentOS/RHEL) administration, scripting/automation (Python, Bash, Ansible, Docker), vendor management, troubleshooting, LLD documentation, project work, training, and on-call support to ensure availability and security of HSD services.

Deploy, upgrade, and maintain High-Speed Data infrastructure (DNS, DHCP, DOCSIS). Administer CentOS/RHEL systems, automate with Python/Ansible/Shell, troubleshoot escalations, create LLDs, run upgrades, train teams, perform on-call duties, and ensure security and high availability.

Lead strategy and execution for customer retention and lifecycle management across residential internet customers. Own onboarding, engagement, churn reduction, loyalty, predictive analytics, personalization, and cross-functional programs to improve customer lifetime value, reduce churn, and drive measurable financial outcomes.

Manage the full lifecycle and roadmap for Business Voice products (Hosted PBX, SIP, POTS, PRI, Hosted Voice), drive product strategy, analyze customer needs and competitive landscape, collaborate cross-functionally and with sales to improve adoption and experience.

Provide technical sales support and consultations for small and medium businesses: lead discovery calls, deliver product demos, create configurations and proposals, train sales and support teams, and collaborate cross-functionally to ensure successful implementations and identify upsell opportunities.

Provide technical sales support and consultation for small and medium businesses: lead discovery calls, design right-sized connectivity and telephony solutions, build proposals and configurations, deliver product demos and training, create sales enablement materials, and collaborate with Sales, Product, Operations, and Project Management to drive successful customer outcomes.

Lead and develop a team of SMB Sales Engineers supporting enterprise and multi-location customers. Oversee technical sales support, solution architecture, RFP responses, demos, and escalations. Drive sales enablement, training, performance metrics, and cross-functional feedback. Ensure technically accurate, supportable, and financially responsible solutions across broadband, fiber, networking, security, SD-WAN, hosted voice, and managed services.

Lead and develop a small team of SMB Sales Engineers to provide technical sales support across Field Sales, Call Center, and Customer Care. Oversee discovery, solution design, demos, training, and escalations for SMB customers, promote consultative selling, create repeatable SMB solutions, track performance metrics, and partner with Product and Operations to improve delivery and adoption.