Top Tech Jobs & Startup Jobs in Boston, MA

Manage the full lifecycle and roadmap for Business Voice products (Hosted PBX, SIP, POTS, PRI, Hosted Voice), drive product strategy, analyze customer needs and competitive landscape, collaborate cross-functionally and with sales to improve adoption and experience.

Serve as business owner for customer- and associate-facing technology platforms: define vision, roadmaps, requirements, governance, vendor relationships, measure adoption and value, partner with engineering and cross-functional teams to deliver improved customer and associate experiences.

Provide technical sales support and consultations for small and medium businesses: lead discovery calls, deliver product demos, create configurations and proposals, train sales and support teams, and collaborate cross-functionally to ensure successful implementations and identify upsell opportunities.

Provide technical sales support and consultation for small and medium businesses: lead discovery calls, design right-sized connectivity and telephony solutions, build proposals and configurations, deliver product demos and training, create sales enablement materials, and collaborate with Sales, Product, Operations, and Project Management to drive successful customer outcomes.

Provide technical sales support and consultation for small and medium businesses: lead discovery calls, deliver demos, create solution configurations and proposals, train sales and support teams, develop enablement materials, identify upsell opportunities, and collaborate with Product, Operations, and Project Management to ensure successful customer outcomes.

Lead and develop a team of SMB Sales Engineers supporting enterprise and multi-location customers. Oversee technical sales support, solution architecture, RFP responses, demos, and escalations. Drive sales enablement, training, performance metrics, and cross-functional feedback. Ensure technically accurate, supportable, and financially responsible solutions across broadband, fiber, networking, security, SD-WAN, hosted voice, and managed services.

Lead and develop a small team of SMB Sales Engineers to provide technical sales support across Field Sales, Call Center, and Customer Care. Oversee discovery, solution design, demos, training, and escalations for SMB customers, promote consultative selling, create repeatable SMB solutions, track performance metrics, and partner with Product and Operations to improve delivery and adoption.

Own and prioritize the agile backlog, convert stakeholder needs into user stories, coordinate cross-functional launches, remediate UX/UI conversion issues, run A/B tests, analyze product performance with data, and present updates to leadership to drive B2C ecommerce improvements.

Lead end-to-end inorganic growth including M&A, partnerships, divestitures, and capital deployment. Source and evaluate targets, run diligence and negotiations, build financial models, lead integrations, advise senior leadership and Board, and ensure regulatory and governance compliance within telecom and infrastructure-adjacent sectors.

Lead pricing strategy and analytics: develop pricing, packaging and monetization recommendations; build forward-looking revenue/volume models; maintain pricing algorithms and reporting; collaborate with Sales, Finance, Marketing and Data teams to implement pricing actions and standardize quantitative outputs.