Leads vacation ownership sales and marketing operations, executing strategies to meet sales, profitability, and customer satisfaction goals. Manages sales-floor flow, closes and approves deals, oversees guest experiences, analyzes performance and budget reports, and coordinates marketing and sales teams. Develops managers and associates through coaching, training, performance management, recruiting, and compensation planning. Manages vendor relationships, ensures regulatory compliance, resolves escalated guest issues, and collaborates with regional and property stakeholders.