Top Tech Jobs & Startup Jobs in Boston, MA

The Customer Success Manager drives customer satisfaction, retention, and growth for enterprise clients through relationship management and consultative support. Responsibilities include conducting strategic reviews, managing escalations, and fostering customer advocacy to improve product and service outcomes.

The Sr Director of Performance Marketing will lead the Paid Growth team to drive customer acquisition through paid channels, optimize campaign performance, and ensure brand consistency across various platforms.

Manage incident and problem processes in technical operations, ensuring timely resolution of high priority incidents and fostering continuous improvement in operations.

The Customer Success Manager will manage loyalty customer accounts, drive retention and satisfaction, and collaborate with cross-functional teams to meet customer goals.