Top Tech Jobs & Startup Jobs in Boston, MA

The Sr. Manager of Value & CS Programs leads efforts to create playbooks, manage programs, and support customer success teams through coordinated resources and value assets. Responsibilities include journey mapping, value delivery, and team leadership.

The Customer Success Journey & Programs Specialist designs customer journey frameworks, creates resources for CSMs, produces multimedia content, and collaborates cross-functionally to enhance customer engagement outcomes.

The Senior Revenue Accountant is responsible for month-end financial reporting, ensuring revenue accuracy, reviewing contracts for compliance with ASC 606, and supporting audits and budgeting processes.

The Manager of Customer Success leads a team of Customer Success Managers focused on customer adoption, retention, revenue growth, and cross-functional collaboration, ensuring measurable value for clients.

The Customer Success Manager advocates for customers, driving product adoption, managing relationships, and delivering strategic value and renewals while ensuring customer satisfaction.

The Associate Customer Success Manager supports customers in achieving desired outcomes, drives product adoption, and communicates customer needs to the Verint team while becoming a product expert.

The Sales Operations Manager will lead data-driven initiatives to enhance sales performance and operational efficiency, managing analytics and reporting within the Revenue Operations team.