Lead and supervise office services staff across reprographics, mail, reception, A/V, and back-office functions. Intake, prioritize, delegate, and monitor workflow; ensure timekeeping accuracy, quality assurance, reporting, training, and client issue resolution. Support large or complex projects, maintain logs, operate equipment, and adhere to policies. Must lift up to 50 lbs.

Manage timely submission of electronic invoices and accruals, oversee client transitions to e-billing, handle high-volume complex submissions, liaise between attorneys and clients, maintain billing data and systems, execute accruals and budgets, perform QA and reporting, train and lead staff, and resolve client issues to ensure compliance with client-specific e-billing requirements.

Manage full-cycle billing for 10-15 attorneys, prepare and submit electronic invoices and accruals, support e-billing transitions, maintain billing data, execute accruals and budgets, analyze complex client accounts, oversee team quality assurance and time/absence tracking, train staff, and serve as liaison between attorneys, clients, and billing systems.