Top Tech Jobs & Startup Jobs in Boston, MA

Manage strategic onboarding and implementation programs for ZoomInfo customers, translating GTM objectives into actionable use cases, workflows, and measurable outcomes. Lead discovery, solution deployment, project milestones, stakeholder coordination, risk management, and customer communications across multiple concurrent implementations. Collaborate with Customer Success, Training, Integrations, and Solutions Engineering teams, advise customers on GTM best practices, and ensure effective handoffs to account teams.

Sell ZoomInfos AI-powered GTM portfolio as an overlay AE focused on upsell and cross-sell within existing accounts. Partner with Account Managers, drive pipeline, own full sales cycle, deliver demos, forecast in Salesforce, and close off-cycle deals ($50K$500K+ ACV) while collaborating cross-functionally to articulate data and AI value to executive stakeholders.

Manage approximately 250 SMB customer accounts, focusing on retention, upselling, referrals, product demonstrations, forecasting, pipeline management, and phone-based deal closure. The role requires quota attainment, solution selling, strong communication, relationship building, CRM proficiency, and collaboration in a hybrid environment.

Own enterprise email infrastructure, including sending domains, mail routing, relays, IPs, authentication, and vendor integrations. Monitor deliverability and reputation, troubleshoot routing and authentication failures, lead root-cause remediation, and coordinate changes with Security, IT, DevOps, and marketing teams. Improve reporting, bounce classification, automation, documentation, and operational controls while prioritizing infrastructure requests and managing technical risk.

Manage 60–80 enterprise accounts, driving retention, expansion, and new business. Develop account penetration strategies, prospect into new business units, conduct product demonstrations, build executive relationships, and manage complex, multi-stakeholder sales cycles. Coordinate with legal, deal desk, marketing, product, engineering, and customer success teams while maintaining accurate forecasts and connecting ZoomInfo’s platform to customer business outcomes and ROI.

Manage strategic mid-market and enterprise SaaS accounts by driving product adoption, customer value, retention, renewals, and relationship growth. Develop account success plans, conduct business reviews, monitor usage and risk trends, educate customers on new features, coordinate internal stakeholders, resolve issues, and communicate customer feedback to product and service teams.

Provides strategic and day-to-day labor and employment counsel across the company’s U.S. workforce while coordinating international matters in the UK, Ireland, India, Canada, and Israel. Advises HR and executives on employee relations, performance management, accommodations, leave, terminations, policies, agreements, compliance, and litigation. Manages outside counsel and builds scalable employment processes, playbooks, and decision frameworks in a fast-paced technology company.

Leads the applied AI team responsible for ZoomInfo’s B2B data graph, agent memory, production machine learning, LLMs, and agentic systems. Sets technical standards, evaluation methods, cost and latency goals, and model-serving strategy while remaining hands-on with code and prototypes. Hires and develops senior technical talent, guides build-versus-buy and model decisions, and communicates results to executives and cross-functional stakeholders.

Own the lifecycle, quality, delivery, pricing, packaging, and commercialization of vertical data products. Partner with customers, sales, analysts, engineering, legal, pricing, and marketing to build data-driven workflows, prioritize investments, execute strategic deals, and increase revenue. Serve as the subject matter expert for specialized datasets, ensuring strong coverage, accuracy, entity resolution, platform integration, and customer adoption.

Leads and develops a team of enterprise account managers, driving revenue growth, forecasting, account expansion, complex deal execution, customer value realization, hiring, performance management, and strategic planning. The role requires enterprise software sales leadership, executive engagement, negotiation, consultative selling, and cross-functional collaboration across marketing, product, customer success, legal, deal desk, and engineering.