Top Tech Jobs & Startup Jobs in Boston, MA

Design, build, and maintain scalable backend services and workflow orchestration using Java/Spring Boot or Node.js/NestJS, Temporal or Google Cloud Workflows, and Kafka. Ensure high availability, observability, fault tolerance, and performance for large-scale event-driven systems; troubleshoot production issues, define best practices, mentor engineers, and collaborate on architecture and SLAs.

Design, provision, and manage cloud-native data services on Kubernetes (EKS/GKE). Implement IaC with Terraform, build and maintain CI/CD pipelines (Jenkins, Argo CD, GitHub Actions), automate workflows with Python, and deploy/manage AWS/GCP data services (Kinesis, Glue, Pub/Sub, Dataflow, BigQuery). Establish monitoring/alerting (Prometheus, Grafana, CloudWatch, Datadog), participate in on-call and incident triage using SRE practices, leverage AI tooling for automation, and document runbooks and infrastructure.

The role involves building and optimizing big data pipelines, designing data architectures, collaborating with data scientists, and driving technical strategy for data processing.

Lead and develop an Enterprise Sales Development (SDR) team: hire, train, coach, define metrics, run outreach campaigns, manage dashboards, and iterate SDR processes using AI and sales automation to generate qualified pipeline.

Lead and develop a team of enterprise account managers to drive revenue growth, coach on territory and deal strategy, manage forecasts and complex sales processes, build cross-functional relationships, hire top talent, and ensure customers extract maximum value from ZoomInfo's platform.

Provide advanced technical support for ZoomInfo products: diagnose and resolve complex API, integration, CRM sync, data quality, and browser/network issues; manage high-priority cases end-to-end; create knowledge base content and playbooks; mentor juniors; partner with Product and Engineering to escalate and resolve defects; drive process improvements and enablement across the support organization.

Manage mid-market and enterprise accounts to drive product adoption, retention, and growth. Build trusted advisor relationships, create strategic account plans, monitor adoption and risk, deliver business reviews, coordinate internal teams, capture customer feedback, and ensure successful renewals and high satisfaction.

Own strategy and roadmap for identity resolution engines that match visitors to people and companies. Drive data source integrations, improve match accuracy, resolve data quality issues, build monitoring, collaborate with engineering and data science, and enable GTM teams while ensuring privacy compliance (GDPR/CCPA). Measure impact via match rates, coverage, latency, and downstream revenue.

The Senior Partnerships Manager will architect and lead ZoomInfo's global Solutions Partner Program, enhancing partner capabilities and driving client success across the organization.

Own and execute the Provisioning & Fulfillment product roadmap for access management. Collaborate cross-functionally to design scalable provisioning, RBAC, IAM, and entitlement solutions, simplify back-office systems, enable PLG and seller-led flows, define KPIs, and deliver APIs and systems that drive customer and business outcomes.