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Serve as a technical subject-matter partner for strategic customers, driving post-sales success through product education, technical assessments, health checks, upgrade coordination, ticket resolution, cross-team collaboration, and maintaining overall account health.

The role involves designing, building, and deploying machine learning models, collaborating with teams to address business problems, and mentoring other data scientists.

Maintain availability, monitoring, and incident response for BeyondTrust Cloud Service. Troubleshoot distributed systems, implement fixes and preventive measures, collaborate across teams to meet SLAs, document work, follow risk/compliance, and drive automation and continuous improvement.

The Inside Solutions Engineer at BeyondTrust will work with sales teams, assisting in selling products through demos, technical support, and responding to RFPs, while engaging with customers and demonstrating product value.