Lead end-to-end UX for complex B2B SaaS products: conduct research, create flows, wireframes, prototypes and high-fidelity designs in Figma, validate with users, partner with Product and Engineering, and mentor other designers.

Create and convert technical instructor-led training into engaging on-demand multimedia modules. Produce/edit videos, build self-paced courses with assessments, administer the LMS (SCORM/xAPI), manage training logistics and learner support, coordinate curriculum reviews, and co-facilitate live sessions to drive customer, partner, and internal enablement.