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The role involves managing Enterprise customer deployments of IoT solutions, ensuring customer success through training, relationship building, and effective project management.

Manage a team of Product Support Engineers while ensuring high customer satisfaction, resolving complex issues, and collaborating with various teams for product support and quality improvement.

Lead go-to-market enablement programs, develop training strategies, support change initiatives, and maintain sales resources to enhance productivity and relationships.

As a Customer Success Manager, you will enhance customer operations by providing tailored support and solutions, working closely with public sector clients to drive value from the IoT platform.