Top Tech Jobs & Startup Jobs in Boston, MA

Manage a portfolio of approximately 80 SaaS customers, driving adoption, retention, renewals, and expansion. Identify account risks using customer health and usage data, execute retention plans, conduct executive business reviews, and align solutions with customer goals. Represent customer needs internally to Product and Engineering teams while improving onboarding and churn-prevention processes. The role requires commercial acumen, relationship management, and comfort handling renewal conversations and objections.

Leads GTM financial planning and strategy across Sales, Customer Success, and Marketing. Responsibilities include forecasting bookings and revenue, managing ARR reporting infrastructure, tracking SaaS metrics, owning GTM P&L and budgets, building financial models, supporting long-range and go-to-market planning, analyzing sales capacity, and delivering executive-ready insights. The role partners with cross-functional leaders, resolves complex data issues, improves reporting frameworks, and mentors junior analysts.

Designs and owns a sensing integration platform that converts LiDAR and imagery detections into structured records, condition assessments, and automated workflows. Responsibilities include computer-vision and LiDAR-fusion integration, geospatial data modeling, connector and API architecture, multi-product roadmap planning, and production standards for testing, monitoring, security, and data quality. The role also establishes reusable technical patterns and guides AI-assisted engineering across product teams.

Owns the architecture and operation of multi-tenant AWS and Azure infrastructure, Kubernetes platforms, infrastructure-as-code, CI/CD pipelines, observability, security, disaster recovery, and cost optimization. Leads incident response, compliance alignment, and platform reliability while advising engineering, product, and security teams. The role also mentors junior engineers and advances AI-enabled infrastructure and operational excellence.

Leads enterprise sales for OpenGov’s government software product suite across an assigned territory. Responsibilities include territory planning, prospecting, relationship management, product demonstrations, demand generation, consultative selling, contract negotiation, and closing complex deals. The role manages executive customer relationships, collaborates with marketing and presales teams, maintains competitive and product expertise, uses MEDDIC sales methodology, and is accountable for meeting or exceeding quotas.

Own a portfolio of approximately 20 complex enterprise accounts, driving renewals, retention, adoption, expansion, and customer satisfaction. Build executive relationships, develop customer success plans, resolve escalations, and partner with Sales and Product leadership on product improvements and go-to-market strategy. Lead customer communities and regional events, travel to meet customers, and mentor junior customer success managers while exceeding retention and revenue targets.

Generate and qualify sales pipeline through outbound calls, emails, and LinkedIn outreach. Research prospects, explain OpenGov’s AI and ERP platform, collaborate with Account Executives and Marketing, manage leads in Salesforce and Outreach, attend government events, and convert opportunities into demos. The role includes training, mentorship, quota-based advancement, and a path to Account Executive.

Owns end-to-end U.S. payroll, multi-state tax compliance, payroll reporting, reconciliations, controls, audits, and process automation. Partners with HR, Accounting, Legal, and technical teams on benefits, equity compensation, and systems improvements. Supervises a payroll specialist and ensures accurate, timely, compliant payroll operations across jurisdictions.

Own the vision, roadmap, customer discovery, and end-to-end delivery of OpenGov’s AI assistant platform. This hands-on role combines product ownership with software engineering, including architecture, TypeScript and React development, testing, deployment, UX implementation, technical direction, metric analysis, and customer-facing communication. The engineer will use AI-native tools while maintaining accountability for production quality, product decisions, and business outcomes.

Senior Sales Operations Manager serving as the primary operations partner to the Chief Revenue Officer. Owns sales metrics, forecasting, pipeline analysis, quota and territory planning, executive reporting, cross-functional initiatives, analyst quality, performance management, and sales headcount planning. Requires advanced modeling, Salesforce expertise, executive communication, program management, and experience supporting B2B SaaS sales organizations.