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The Principal Customer Success Manager oversees enterprise customer relationships, ensuring successful adoption of Couchbase solutions through onboarding, value realization, and account growth. They collaborate with cross-functional teams, address customer risks, and advocate internally for client needs.

The role involves managing strategic accounts, driving new business and retention, building relationships with executives, and executing account plans.

The Sr. Enterprise Sales Representative will manage complex sales cycles, build strong executive relationships, and drive growth within enterprise accounts, leveraging strategic account plans and collaborating with internal teams for successful outcomes.

The role manages customer advocacy and marketing programs for existing users, focusing on increasing engagement, retention, and growth through storytelling and cross-functional collaboration.

The Strategic Account Development Representative will drive high-impact pipeline within Couchbase's strategic enterprise accounts by expanding existing customers and penetrating net-new accounts, focusing on executive alignment and account intelligence.

The Account Development Representative drives qualified pipeline within enterprise accounts by expanding existing accounts and acquiring new enterprise logos through targeted outreach and engagement strategies.