Lead Forward Deployed Engineering for strategic enterprise accounts: translate executive requirements into prototypes and production, own delivery and handoffs, grow and hire FDE teams, maintain enterprise security and data governance, partner across product, sales, and platform, and embed AI experimentation and governance into FDE workstreams.

The Senior Customer Success Manager drives customer value, enhances client relationships, manages account health, oversees multiple workstreams, and communicates with stakeholders to ensure successful software and service delivery.