Supports implementation and technical support for EMR interfaces that automate electronic orders and results. Leads development, testing, troubleshooting, deployment, and documentation of interoperability solutions between the company and external healthcare providers. Assesses data sources, scopes projects, performs data transformations, administers Mirth interfaces, writes SQL queries, supports production systems, trains teammates, and communicates with clients.

Leads enterprise product strategy and execution for EMR-integrated customer experiences, primarily focused on Epic. Owns roadmap prioritization, interoperability capabilities, clinical workflow transformation, customer experience outcomes, executive alignment, and cross-functional delivery. Partners with engineering, clinical, commercial, operations, and strategic customers while mentoring product managers and advancing product management practices.

Leads enterprise-wide revenue forecasting, demand planning, scenario modeling, and commercial analytics. Owns forecasting methodology, governance, accuracy metrics, and executive reporting while partnering with Finance, Commercial, Marketing, Market Access, and Strategy. Supports annual operating plans, long-range planning, portfolio decisions, pricing initiatives, investor communications, and risk mitigation through predictive models and business insights.