Top Tech Jobs & Startup Jobs in Boston, MA

Sell Human Interest retirement solutions to small and mid-sized businesses in New England; drive new business growth, manage client relationships, and collaborate cross-functionally to scale adoption and deliver customer value.

Support GTM FP&A by building and maintaining GTM OPEX models, performing variance analysis, forecasting revenue and spend, automating reporting systems, and partnering with GTM and People teams on headcount and capacity planning to drive spend accountability and board-level financial narratives.

Lead and scale the account management function to drive client retention and expansion. Build strategic account frameworks, scalable upsell processes, and data-driven health scoring to predict churn. Partner with Product, Operations, and Sales, oversee quarterly business reviews, and serve as escalation for complex client issues while evolving systems and KPIs to support growth.

Drive and grow referral partnerships with tech, HCM partners, brokers, CPAs, and advisors to generate leads and revenue. Build strategic networks, set partner goals and metrics, execute go-to-market and demand-generation activities, and resolve partnership issues cross-functionally.

Lead and grow a Salesforce engineering team to deliver scalable Sales Cloud and Service Cloud solutions across GTM and CS&O. Define technical strategy, improve platform architecture, CI/CD, testing, and observability, integrate AI agents like Agentforce, and partner with product and stakeholders to prioritize delivery and operational support.

Lead FP&A for Product, Engineering, and Customer Support by building forecasting models, capacity plans, and dashboards. Drive churn/retention analysis, cost-to-serve optimization, MBR execution, and ad-hoc financial analysis to inform cross-functional strategy.

Lead and coach a team of relationship managers to deliver exceptional service for high‑revenue retirement plan sponsors. Own escalation resolution, SLA governance, process optimization, cross‑functional collaboration, retention, and growth opportunities while translating client objectives into team strategy.