Top Tech Jobs & Startup Jobs in Boston, MA

Supports the scaling of WHOOP’s wholesale and B2B operations by improving ERP, inventory, fulfillment, logistics, procurement, manufacturing, and reporting systems. Partners with cross-functional teams and external vendors to translate business needs into technical solutions, integrations, and process improvements. Leads initiatives from requirements through implementation, testing, training, and support while mentoring other business systems analysts and leveraging AI tools to improve efficiency.

Leads end-to-end design of AI-first consumer product experiences, from research and problem framing through prototypes and polished interfaces. Translates complex AI insights into intuitive, trustworthy workflows; conducts user research and usability testing; and collaborates with product, engineering, and data science teams on production-ready solutions. Advocates for accessible, inclusive, ethical, and transparent AI design while using Figma and AI-enabled tools throughout the design process.

Partner with product and cross-functional teams to define KPIs, build measurement frameworks, analyze experiments and launches, and deliver insights that shape product strategy and roadmap decisions. Build self-serve reporting tools, translate complex data into actionable recommendations, and develop deep product-domain expertise across AI, algorithms, hardware, and healthcare.

Design, build, and productionize scalable machine learning systems for personalized health and fitness metrics using physiological and behavioral data. Responsibilities include improving ML pipelines, translating research prototypes into reliable production services, developing operational infrastructure, implementing observability and incident response, and mentoring engineers and applied scientists.

Lead operational analytics for WHOOP’s global operations, identifying inefficiencies across shipping, fulfillment, inventory, costs, and service levels. Own metrics, forecasting, spend tracking, variance analysis, and cost-reduction initiatives while partnering with Operations, Finance, Membership Services, vendors, and Data Engineering. Build trusted data assets, pipelines, semantic-layer definitions, dashboards, and performance reviews. Manage and mentor analysts while influencing strategic prioritization and resource allocation through data-driven insights.

Design, prototype, test, and document complex mechanical components for WHOOP hardware products from concept through manufacturing release. Create 3D files, drawings, BOMs, and ECOs; collaborate with suppliers and contract manufacturers; support validation plans, DOE, root-cause analysis, and manufacturing execution. The role requires cross-functional communication, technical risk management, and up to 20% international travel to manufacturing partners.

Develop and maintain scalable backend systems, APIs, and microservices supporting WHOOP’s platform and member experience. Collaborate cross-functionally to deliver features, improve reliability and performance, implement secure coding practices, and strengthen engineering standards. The role may align with Product Security or Application Infrastructure, involving cloud infrastructure, developer enablement, observability, and data privacy.

Design, prototype, and test mechanical components for early-stage wearable hardware projects. Develop manufacturing-ready designs, evaluate technologies and manufacturing methods, support validation testing and design of experiments, and operate prototyping equipment such as 3D printers and CNC machines. Collaborate with multidisciplinary teams, suppliers, contract manufacturers, and senior engineers to improve product quality, performance, and manufacturability.

Architect, build, and maintain iOS connectivity software linking WHOOP hardware, mobile apps, and cloud services through BLE, Wi-Fi, and other protocols. Improve reliability, performance, power efficiency, background processing, synchronization, and data transfer. Establish scalable, testable architecture; reduce technical debt; improve testing and code review standards; coordinate with firmware and cross-functional teams; and manage iOS release, signing, testing, and App Store submission processes.

Lead enterprise security incident response as the primary escalation point and incident commander. Investigate, contain, and remediate threats across hosts, cloud environments, logs, identity systems, SIEM, and EDR tools while coordinating with the SOC, IT, GRC, and Legal. Maintain response playbooks, conduct post-incident reviews and tabletop exercises, support breach assessments and regulatory notifications, track incident metrics, and improve detection and response capabilities. Participate in an after-hours on-call rotation.