Top Tech Jobs & Startup Jobs in Boston, MA

As a Provider Experience Team Lead, you'll manage a frontline team ensuring exceptional service delivery, providing coaching and problem-solving support, and contributing to a cohesive work environment focused on customer satisfaction and operational excellence.

Lead and manage the Sponsored Results team, focusing on improving bidding strategies and ad performance, scaling solutions, and mentoring engineers.

As a Provider Experience Specialist, you'll enhance provider satisfaction through exceptional customer service, upselling features, and resolving issues, while embodying Zocdoc's core values.

As a Provider Experience Specialist at Zocdoc, you'll provide customer service to healthcare provider accounts, upselling features, and ensuring user engagement through calls, emails, and chat.

The Provider Experience Specialist will provide exceptional customer service to healthcare providers via calls, emails, and chat, and upsell features while ensuring a positive user experience with Zocdoc's platform.

The Provider Experience Specialist delivers exceptional customer service to healthcare provider accounts, upselling features, streamlining interactions, and resolving issues to enhance the user experience.

Lead the SRE, DBRE, and Cloud Engineering teams to ensure system reliability and performance. Drive operational excellence, incident management, and cloud strategies for scalable infrastructure.

As a Senior Data Engineer, you will enhance the data platform by building contracts and frameworks for data reliability and collaboration. You will manage endpoints and governance, ensure data quality, and partner with engineering teams to uphold standards across Zocdoc's data ecosystem.

As a Trust & Safety Associate, you will promote patient and provider trust, investigate user behavior, and collaborate with cross-functional teams to enhance marketplace integrity.

Lead and manage a team to enhance search relevance through Machine Learning, collaborating across departments and delivering high-quality software solutions.