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The role entails developing and executing pricing strategies to enhance revenue for Upwork, alongside conducting extensive market and data analysis to inform pricing decisions.

Define and execute Upwork's global payments strategy; lead payments, payouts, compliance, risk, and partner relationships; modernize payment rails and wallet infrastructure; drive AI-enabled automation to optimize costs, success rates, and customer experience; build and mentor a high-performing payments leadership team.

Lead multi-year strategy, roadmap, and execution of Upwork's reputation systems. Own cross-functional delivery of reputation, trust, and ranking initiatives, define success metrics linking reputation to marketplace outcomes, and build and mentor a team of product managers to drive adoption and measurable business impact.

As VP, Head of Analytics, Data Science & Pricing, you will lead data-driven strategies to drive growth and inform business decisions, promoting Human+AI collaboration.

Lead the design and delivery of ML infrastructure and models, mentor engineers, and drive innovation in AI-powered intelligence at Upwork.

Design and implement evaluation frameworks for AI systems, focusing on human+AI collaboration. Lead statistical analysis and benchmarking efforts, working cross-functionally to enhance AI model performance.