Top Tech Jobs & Startup Jobs in Boston, MA

Manages the post-sale client experience for new distribution channels, including onboarding, installation coordination, customer education, operational support, machine performance monitoring, account health tracking, and advocacy. Partners with Sales, Technical Services, Supply Chain, and Field Operations to resolve needs, improve uptime, identify expansion opportunities, and strengthen long-term client value. The role also supports client activations, feedback collection, testimonials, and scalable service strategies.

Leads sustaining quality engineering for Bevi products by identifying quality issues, driving design changes and corrective actions, implementing APQP and quality processes, qualifying suppliers, conducting root cause analysis, monitoring manufacturing reliability, and presenting quality metrics. Partners with engineering, manufacturing, supply chain, suppliers, customer care, and field service teams to improve product quality and resolve customer-impacting issues.

Design, build, optimize, and maintain Bevi’s Java and Kotlin backend platform for connected beverage machines. Develop APIs and telemetry services, manage cloud deployments, monitor system health, troubleshoot complex issues, and improve scalability and reliability. Collaborate with product and hardware teams, guide architecture, review code, promote testing practices, mentor engineers, manage third-party integrations, and participate in Agile/Scrum development.

Build predictive models for churn, expansion, and look-alikes; run marketing mix and incrementality analyses; create leading indicators and cohort reporting; partner with Sales, Marketing, and RevOps to translate analytics into actionable recommendations and inform data infrastructure needs.

Own the end-to-end strategy, execution, backlog, release cadence, and experimentation for Bevi’s connected beverage software platform. Partner with engineering, design, research, technicians, service partners, and internal teams to understand user needs, prioritize opportunities, define product requirements, and measure adoption. Shape APIs, permissions, data models, automation, and AI-powered capabilities while coordinating across software squads and conducting field visits and service ride-alongs.

Design, build, and own the full data platform (ingestion, modeling, CI/CD, orchestration, observability, and BI). Implement streaming and batch pipelines for IoT data, enable governed self-service, enforce data governance/privacy/security, evolve AI access patterns, and provide technical leadership and mentorship to data engineers and data scientists to deliver production-ready analytics and ML capabilities.

Owns day-to-day operations for Bevi’s experiential marketing program, including BeviMobile fleet scheduling, Tour Manager coordination, partner-event machine logistics, technician scheduling, permitting, inventory, and activation tracking. Manages five contractors, coordinates with Sales, Marketing Operations, vendors, and partners, resolves field issues, communicates schedules and status, and improves processes to scale the program nationally. The role is Boston-based with hybrid headquarters attendance and travel to activations as needed.

Partner with cross-functional teams to manage requirements, roadmaps, and SDLC for enterprise applications. Produce requirements, process diagrams, QA/UAT, perform system configuration/integrations, and deliver ERP/WMS/CRM improvements that boost efficiency and customer experience. Collaborate with vendors, 3PLs, and use AI tools to accelerate delivery.

Lead design and implementation of multi-board firmware and Android/embedded systems for electromechanical products. Own firmware architecture, board bring-up, diagnostics, tools for R&D and manufacturing, triage system issues, improve CI/CD and testing, mentor engineers, and collaborate with cross-functional teams to deliver reliable production systems.

Lead and grow a multidisciplinary design team owning industrial and UI/UX design for Bevi's connected hardware and digital experiences. Define design vision, CMF standards, design systems, and end-to-end product experience. Partner with Product, Engineering, Manufacturing, and Marketing to maintain design integrity from concept through production and scale the design function.