Lead end-to-end IT operations including helpdesk, onboarding/offboarding, identity and access management, endpoint lifecycle (primarily macOS via MDM), asset and vendor management, AV/Wi‑Fi support, reporting dashboards, SOC 2/HITRUST audit readiness, process automation, and procurement coordination.

Lead strategy, roadmap, and delivery for data and analytics capabilities on a cloud-native healthcare data platform. Translate customer priorities into product requirements, work cross-functionally with engineering, design, and commercial teams, ensure compliance (FHIR, HIPAA, SOC 2, HITRUST), define KPIs, and evaluate AI/ML integrations to drive adoption and measurable outcomes.

As a Senior Software Engineer, you will lead full stack projects, design scalable systems, mentor engineers, and ensure high-quality code delivery while driving team alignment and managing processes.