The Internal Lead Mortgage Advisor manages inbound leads, guides borrowers through the mortgage process, and collaborates with teams to improve performance.

Prepare and review closing documents (CD, Note, Mortgage), coordinate with title companies and attorneys, verify figures and wire instructions, ensure loans close and fund on schedule, maintain compliance with TRID/RESPA/TILA and investor guidelines, and respond to closing inquiries.

The Mortgage Operations Academy Associate will undergo a 90-day paid training program to develop skills in mortgage operations and customer support, leading to career opportunities in the industry.