Top Tech Jobs & Startup Jobs in Boston, MA

Provide multi-channel customer support for payroll tax accounts: research and resolve tax notices, coordinate with tax agencies and internal teams, reconcile liabilities, assist with TPA and POA setups, and contribute to recurring filings and process improvements.

Founding Retail BDR for Toast90: build prospect lists and perform high-volume outreach (80+ activities/day) to convenience stores, grocery and bottle shops; qualify leads, schedule meetings for Account Executives, use Salesforce to track activity, partner on sales strategy, and position the Toast Retail solution against competitors.

Serves as the primary customer advisor for Toast’s retail SaaS customers, driving product activation, adoption, retention, referrals, and revenue growth. Builds customer relationships, recommends products, demonstrates POS functionality, facilitates training, troubleshoots basic issues, identifies expansion opportunities, and collaborates with Sales, Product, Operations, Care, Education, and Professional Services. The role also develops scalable workflows and playbooks for a growing retail customer segment and requires up to 10% local travel.

Own Toast’s international integration partner product strategy and roadmap across Canada, the UK, Ireland, Australia, and future markets. Lead partner research, integration prioritization, customer onboarding, metrics, stakeholder alignment, and contract negotiations. Collaborate with engineering, business development, sales, customer success, legal, security, data, design, and go-to-market teams to scale reliable partner capabilities and increase restaurant acquisition and retention.

Design and implement Kotlin backend services and end-to-end systems for Toast POS device management. Lead technical designs, estimations, performance optimization, cross-team collaboration, and software quality practices including modern testing and observability. Mentor peers and drive product roadmap alignment with product, hardware, and QA stakeholders.

Design, scope, prototype, and deliver backend and full-stack features for the Retail Grocery platform. Make technical decisions, deploy AI-native experiences, engage directly with customers and iterate quickly to meet retail needs.

Develop fullstack web applications, enhance platform performance, collaborate on high-impact opportunities, and ensure stable, scalable solutions. Engage in rapid iterations and be a committed team player.

Serve as strategic HR partner to G&A senior leaders, leading org design and restructures, driving performance calibration, using data and AI tools to surface org health risks, and translating people strategy into measurable outcomes across global, high-growth teams.

Lead design and execution of Toast's enterprise data governance: define strategy, build governance frameworks, policies, business glossary, Data Governance Council, ensure compliance (GDPR/CCPA/SOC2/PCI-DSS), run maturity assessments, enable data literacy, and grow the governance team to drive adoption across domains.

Design, build, deploy, and operate a high-concurrency, resilient configuration and publishing platform. Lead cross-team projects, set technical direction, improve engineering productivity, optimize performance, and maintain end-to-end ownership of distributed systems at scale.