Top Tech Jobs & Startup Jobs in Boston, MA

Provide email, chat, and occasional phone support to B2B customers. Own issues from investigation through resolution or escalation, recreate scenarios in test environments, identify product solutions, anticipate customer needs, and meet productivity, satisfaction, and reliability goals.

Build and scale backend APIs, services, event-driven workflows, queues, data models, caching, and integrations serving millions of users. Lead complex technical initiatives from discovery through production, improve reliability and performance, debug cross-system issues, and optimize databases and infrastructure interactions. Partner across Product, Design, Infrastructure, Platform, Data, and Support while mentoring engineers, influencing technical decisions, and raising engineering quality standards.

Design and deliver intuitive, consistent user experiences across web and mobile. Conduct user research, prototype solutions, partner with product and engineering, maintain the design system, and ensure brand consistency with measurable outcomes.

The Enterprise Account Executive drives new business growth in large sports organizations, owning the full sales cycle and engaging C-level stakeholders to exceed revenue targets.

Design, build, and maintain scalable backend services and APIs for millions of users. Collaborate with product and UX, implement automated testing, participate in on-call incident management, and mentor teammates while delivering complex distributed-system projects.

Drive product-to-market messaging and sales enablement for TeamSnap ONE. Translate releases into sales-ready value props, demos, and materials; run enablement; develop market and account insights; own outbound offer strategy, product communications, and event support to help Sales and Account Management win and retain customers.

Lead integrated, account-based marketing programs for TeamSnap for Brands, managing field events, executive programs, email, webinars, and PR. Partner with Sales, RevOps, Product Marketing, and agencies to drive pipeline, manage CRM/audience flows in Salesforce/HubSpot, and measure campaign performance.