Top Tech Jobs & Startup Jobs in Boston, MA

Lead technical implementations and deployments of cloud-connected drone systems across enterprise customer sites. Install, configure, test, and maintain hardware and software, troubleshoot connectivity (WiFi/cellular), document procedures, manage implementation projects, and act as customer technical liaison to drive adoption and feedback to product and engineering teams.

Design, develop, test, document, and deploy high-quality Salesforce (Service Cloud) solutions. Provide break/fix support, integrate Salesforce with other systems, monitor performance and security, collaborate with stakeholders, and manage multiple projects using Agile/SCRUM and Salesforce engineering best practices.

The Customer Success Manager will lead implementation and expansion efforts for Public Safety customers, ensuring adoption of Skydio's technology through strong customer relationships and proactive support.

The Mission Success Operations Manager will build and optimize processes for the Mission Success team, focusing on post-sales efficiency and customer success through automation and effective resource utilization.

The Deployment Engineer will implement and maintain cloud-connected drones, troubleshoot connectivity, and liaise with clients for successful deployment, ensuring technical specifications are met.

Provide technical sales support to public safety agencies by delivering remote product demos, designing DFR solutions, planning and supporting DFR Dock deployments and trials, integrating with CAD/VMS, collaborating with Sales and Deployment teams, and capturing customer feedback to inform product roadmap.

As a Sr Technical Support Representative, you will provide expertise in customer support for drone operations, troubleshoot issues, and enhance customer satisfaction through proactive communication and feedback loops.

Lead demonstrations and integrations of Skydio drone solutions for public safety agencies. Run pilot programs, gather customer feedback, support cross-functional delivery, and develop Customer Success Plans while traveling extensively.

As Communications Manager, you'll drive media relations, manage customer storytelling, execute social media strategies, and partner across teams to enhance Skydio's narrative.

Design and scale renewals workflows and automation, own renewal lifecycle for a book of business, drive retention and expansion, lead negotiations and contract amendments, strengthen forecasting and data integrity, and partner cross-functionally to build durable renewal processes and reporting.