Top Tech Jobs & Startup Jobs in Boston, MA

As a Staff Site Reliability Engineer, you'll oversee Zscaler production data center services, optimize code, and ensure cloud service availability and performance. Collaborate with cross-functional teams to improve processes and resolve escalated issues.

Design and scale a reusable Customer Success AI platform: build foundational AI infrastructure (orchestration, memory, context, workflow engines), optimize model routing, observability, governance, and security, lead architecture and standards, mentor engineers, and partner cross-functionally to deliver enterprise-grade, multi-product AI capabilities.

Define vision, strategy, and roadmap for Customer Success AI products. Identify high-impact AI opportunities across workflows, manage products end-to-end from incubation to scale, partner cross-functionally, and drive adoption, measurement, and lifecycle optimization for AI-native employee productivity and operational intelligence.

Drive partner-facing technical pre-sales for Global Systems Integrators: demonstrate Zscaler use cases, run workshops and POVs, develop joint solution offers, onboard and enable partners, and advocate partner needs across sales, engineering, and product to close transformational cloud security deals.

As a Detection Engineer Intern, you will analyze telemetry, research coverage opportunities, improve workflows, and communicate threat findings effectively.

Lead product vision and strategy for security operations services, defining outcomes for managed investigation, response, threat hunting, and advisory services. Partner with customer security ops, product, and marketing teams to deliver AI-driven, automated features, represent Zscaler to customers, and drive measurable security outcomes and operational alignment.

Lead product marketing for Zscaler Private Access: define positioning and messaging, run go-to-market and launches, create full-funnel content, enable sales, and monitor market and AI/security trends to drive adoption and revenue.

Lead digital transformation and AI-powered support initiatives to improve case lifecycle, self-service adoption, and customer outcomes. Own knowledge management (KCS), process optimization (Lean/Six Sigma), enablement, COE programs, and cross-functional partnerships with Engineering, Product, and Operations. Analyze case trends and metrics to drive product, process, and digital support improvements and reduce resolution times.

Sell Zscaler cloud-native Zero Trust solutions to commercial/private equity accounts. Build C-suite relationships, create long-term account strategies, collaborate with internal teams, act as trusted advisor, and drive net-new logo acquisition and quota attainment through direct and channel selling.

Manage full-cycle enterprise sales for major accounts, building C-suite relationships and long-term account strategies. Collaborate cross-functionally to align Zscaler cloud security solutions with customer goals, drive net-new logo acquisition, meet sales targets, and act as a trusted advisor.