Top Tech Jobs & Startup Jobs in Boston, MA

Provide front-line technical support for ServiceTitan customers via phone, chat, email, and screen-share; troubleshoot issues, prevent escalations, build product expertise, and explain marketing and technical concepts clearly while reviewing reports and customer data.

Lead the vision, strategy, and delivery for Communications Intelligence: build a cross-channel communications data platform, reporting, APIs, and Voice Intelligence. Define metrics, drive data quality and observability, design operational dashboards and workforce intelligence, prototype UX, align cross-functional teams, and mentor product peers to improve contact center outcomes and AI-powered insights.

Lead an 8-engineer Financing squad to build lending, credit, and capital-access products. Own projects end-to-end, mentor engineers, make critical design decisions for money-moving systems, ensure regulatory and audit compliance, partner with Product, Risk, and Compliance, support hiring, and promote AI-assisted development practices.

Partner with the CFO to drive high-priority, ownerless initiatives end-to-end, run FinOps operating cadence and leadership meetings, support CFO external relationships, and perform individual-contributor analysis, models, and memos. Act as a fast-moving generalist who escalates outcomes and grows into broader operational roles.

Design and prototype Back Office and Commercial SaaS experiences across desktop, tablet, and mobile. Conduct discovery research, user interviews, journey mapping, and testing. Collaborate with product, engineering, and research; mentor junior designers; use AI tools and Figma to iterate and ship high-quality, user-centered solutions.

Lead product strategy and roadmap for the Exteriors vertical, owning end-to-end product development. Drive customer discovery, design AI-powered automation and recommendations, set measurable multi-quarter goals, and coordinate cross-functional teams to deliver business value for roofing, siding, gutters, and windows contractors.

Sell Aspire's SaaS products to prospective landscaping customers, manage pipeline and forecasts, meet monthly and quarterly quotas, record all activity in CRM, present value propositions, negotiate contracts and pricing, prospect and build stakeholder relationships, attend occasional tradeshows, and travel as needed to close business.

Lead SEO and GEO strategy across three brands, manage a small team and agency partners, own AI-search visibility and attribution, define content and BOFU priorities, drive cross-functional implementation, and present program impact to executive leadership.

Manage a portfolio of ~20 enterprise Max customers as an executive-facing strategic advisor. Develop Executive Success Plans, conduct business reviews and onsite workshops, drive automation adoption and retention, identify risks, use data to recommend expansions, and partner with specialists and product to deliver measurable growth. ~30% travel.

Lead and grow a platform and infrastructure engineering team (Infrastructure/SQL reliability, Developer Experience, or Tooling). Hire, mentor, and manage delivery of quarterly roadmaps; remain technically engaged in design and code reviews; partner with product, SRE, and security to drive reliability, observability, CI/CD, and platform strategy. Own toolchain, reliability goals, and foster a culture of ownership and continuous improvement.