Top Tech Jobs & Startup Jobs in Boston, MA

Manage and configure solutions for enterprise clients, provide support, train users, create documentation, and enhance client adoption and retention.

The Specialized Success Manager drives customer platform adoption, manages renewals, identifies expansion opportunities, and acts as a trusted advisor for clients.

The Director of Marketing will drive demand for Federal and Partner programs, oversee marketing strategies, events, and cross-functional collaboration while tracking performance metrics.

As a Sales Development Representative, you will target new accounts, respond to inbound leads, and identify qualified opportunities while collaborating with the sales and marketing teams.

Full-cycle enterprise salesperson responsible for prospecting, pipeline development, sales presentations, demos, negotiation, and closing within the East/F1000 territory; meets quota, manages forecasts in Salesforce, and partners with internal teams for client success and retention.

Lead and scale a global Client Success team for enterprise accounts, owning renewals, driving expansion, developing success frameworks, coaching CSMs, forecasting NRR/GRR, and acting as a strategic client advisor to influence product and GTM strategy.

Manage strategic relationships with Fortune 500 clients post-sale, drive platform adoption, ensure renewals, and collaborate cross-functionally to deliver value and client satisfaction.

As a Client Support Specialist at Ontic, you will assist clients with software support, manage support tickets, create documentation, and liaise between clients and development teams to enhance user experience.