Top Tech Jobs & Startup Jobs in Boston, MA

As a Senior Software Engineer on the Email Platforms team, you'll design and implement scalable services in Go, manage email delivery systems, and ensure performance with a focus on high-throughput distributed systems.

Lead a team of Customer Success Managers, oversee recruitment, training, and performance management, and ensure exceptional customer service to drive retention and satisfaction.

As a Product Expert, you will provide high-quality support to Klaviyo customers through various channels, resolve issues, and enhance customer experience.

As a Lead Site Reliability Engineer, you will enhance system reliability and scalability, design foundational services, and lead technical solutions for Klaviyo, while mentoring product teams on best practices.

As a Customer Support Specialist at Klaviyo, you will provide high-quality support to customers through various channels, communicate effectively, diagnose software issues, and document troubleshooting steps to enhance customer experience.

The Contracts Manager will oversee and negotiate various commercial agreements, work with procurement and sales teams, analyze risks, and improve contracting processes.

Lead and mentor a software engineering team to enhance Klaviyo's event platform, manage project delivery, and contribute to architectural design and code reviews.

Lead product analytics and statistical research to drive product strategy. Work closely with cross-functional teams to implement experiments, create analytics tools, and communicate insights to stakeholders.

Lead the engineering organization for Klaviyo's Mobile Channels, focusing on SMS product growth, system architecture, and team development while driving innovation and accountability.

As a Mobile Operations Specialist, you'll drive project management efforts, create SOPs, partner with vendors, and ensure operational readiness across SMS programs for Klaviyo, supporting their global messaging strategies.