Top Tech Jobs & Startup Jobs in Boston, MA

The Sales Manager, Mid-Market at Klaviyo leads recruitment, training, and performance management of Account Executives to achieve new business goals.

As a Product Expert, you will provide high-quality support for Klaviyo customers, offer resolutions for product issues, and maintain clear communication across various channels, enhancing the customer experience.

The Customer Growth Account Executive is responsible for selling Klaviyo products into existing customers, managing a large account base, and driving the entire sales cycle from prospecting to closing.

This role involves creating educational content, managing content catalogs, analyzing performance metrics, and collaborating with teams to enhance customer training resources.

Lead the technical direction for SRE, focusing on observability, incident management, and mentoring engineers. Collaborate on complex system design and architecture while ensuring scalability and performance.

The Senior Lead - Engineering Operations will define strategies for engineering operations using Jira, implement metrics, and foster agile principles while driving organizational change.

The Customer Success Manager will deliver exceptional support to customers, fostering relationships, driving product adoption, and addressing issues to ensure customer satisfaction and business success.

The KPPL Product Manager at Klaviyo will develop technology solutions to improve the employee journey, manage the product roadmap, and drive a user-centric experience.

The Customer Support Specialist will provide high-quality product support for Klaviyo customers, diagnose software issues, and communicate effectively across various channels.

This role involves managing internal communications, leading company-wide events, creating content, and aligning messaging to connect employees with the company's mission.