Top Tech Jobs & Startup Jobs in Boston, MA

Own global cash positioning, liquidity forecasting, FX exposure monitoring, hedging support, treasury reporting, bank administration, transfers, investments, and reconciliations. Build financial models, improve treasury systems and banking processes, and partner with Accounting, FP&A, Tax, Legal, banks, auditors, and senior leadership. The role requires strong analytical, communication, modeling, and multi-currency cash management skills, with opportunities to grow into treasury management.

Leads global strategy, roadmap, team, budgets, vendors, and lifecycle planning for audiovisual, production, conference room, collaboration, broadcast, and digital signage technology. Establishes operating standards, metrics, playbooks, and service expectations; supports executive meetings, town halls, broadcasts, internal events, and hybrid experiences. Partners cross-functionally on workplace projects, serves as the senior escalation point for critical issues, and drives continuous improvement through operational data and feedback.

Lead Klaviyo’s compensation strategy, including compensation architecture, market pricing, equity refreshes, dilution and burn-rate modeling, pay equity, transparency, international compensation, M&A integration, and executive compensation support. Partner with Finance, Legal, Talent Acquisition, executives, and business leaders on offers, retention, leveling, and difficult compensation decisions. Modernize compensation operations through AI, automation, market-data ingestion, analytics, and self-service tools.

Lead Klaviyo’s North American Enterprise Customer Success organization, managing 5–7 managers and approximately 40–50 CSMs. Own post-onboarding customer experience, retention, and cross-sell performance; establish goals, metrics, processes, and scalable account strategies. Partner with Sales, Product, Marketing, Finance, and Onboarding, resolve escalations, and develop leaders. Use customer data, predictive AI, and tools such as Claude, Gleen, and ChatGPT to improve workflows and renewal and expansion outcomes.

Act as the first point of contact to identify high-potential companies, prospect and generate opportunities, collaborate with Account Executives on outreach strategies, iterate messaging across channels, contribute outbound best practices, and apply AI tools to improve workflows and outcomes.

Lead architecture, design, and delivery of Klaviyo's Customer Agent conversational AI platform. Drive technical strategy, build scalable AI-enabled features, establish observability and reliability practices, mentor engineers, and coordinate cross-functional initiatives to deliver production agentic systems for millions of users.

Lead architecture, design, and implementation of a scalable conversational AI platform (Customer Agent). Drive technical strategy for LLM-powered agentic systems, retrieval, orchestration, memory, evaluation, and reliability. Ship AI product features, establish observability/testing/operational best practices, lead cross-functional initiatives, mentor engineers, and evaluate emerging AI technologies to deliver reliable customer-facing experiences.

As a Manager of People Technology at Klaviyo, you will oversee Workday modules, enhance user experience, improve systems through AI, and lead projects. Responsibilities include collaborating with stakeholders, managing compliance, coaching team members, and driving system optimizations.

Own strategy and execution for Klaviyo's Analytics AI product area, principally the Analytics Agent. Define quality measurement, AI-generated analytics UX, and query infrastructure transitions. Partner cross-functionally to ship data-grounded LLM experiences, ensure metric accuracy and platform health, write rigorous product specs, and support multi-brand Enterprise analytics needs.

The Senior Lead Product Manager will drive the product strategy for Klaviyo's Enterprise platform, focusing on unifying customer data, AI-driven automation, and ecosystem integrations. They will collaborate with multiple teams to ensure enterprise needs are met while balancing long-term strategy with immediate delivery.