Top Tech Jobs & Startup Jobs in Boston, MA

Own and optimize marketing operations systems, workflows, integrations, lead scoring, routing, and funnel processes. Partner with Sales, Demand Generation, Web, Analytics, and Systems teams to improve lead quality, conversion, response times, and handoffs. Manage the marketing technology stack, troubleshoot data flows, evaluate vendors and tools, and test AI-powered automation to improve operational efficiency and scalability.

Leads corporate and product public relations, media engagement, executive thought leadership, AI and agent storytelling, and data-driven narrative development. Builds relationships with business, technology, trade, and broadcast media; manages US and European PR agencies; coaches spokespeople; supports product launches and business milestones; and collaborates with product marketing, investor relations, content, and internal communications teams. The role also develops AI-enabled tools to improve communications workflows.

Leads Klaviyo’s public relations and thought leadership programs, including press office operations, media relations, executive positioning, research-driven storytelling, event publicity, and customer story development. Builds relationships with reporters and influencers across marketing, retail, and commerce; identifies newsjacking opportunities; secures earned media, speaking engagements, and awards; and uses AI tools to improve team workflows.

Design, build, and maintain mission-critical data and analytics infrastructure on AWS. Develop high-quality code, create system infrastructure, operate distributed systems in production, and contribute to technical design. Review designs and code, establish engineering best practices, and mentor engineers across the organization. Work with large-scale data processing, storage, OLTP and OLAP databases, and real-time analytics systems.

Lead the technical vision and execution of Klaviyo’s organization-wide CI/CD platform. Responsibilities include architecting deployment and rollback pipelines, setting engineering and repository standards, building scalable developer tooling, integrating AI into testing and software delivery, advising engineering teams, conducting root-cause analysis, and ensuring platform reliability. The role requires hands-on technical leadership across backend and frontend systems, infrastructure automation, testing, and high-frequency deployments.

Lead the technical and product direction for Klaviyo’s Customer Agent, building and scaling production conversational AI systems. Design orchestration, evaluation, guardrails, memory, context, and failure-handling capabilities; write and review code; resolve complex production issues; establish reusable engineering patterns; mentor engineers; and partner with product, design, data science, and go-to-market teams. The role requires hands-on ownership of reliable, secure, multi-tenant agentic systems operating against live customer traffic.

Design, implement, maintain, and automate enterprise IT systems spanning identity, endpoint management, SaaS platforms, integrations, and access lifecycle management. The role handles projects and technical escalations end to end, documents configurations and runbooks, measures system impact, supports security audits, and participates in after-hours on-call. It requires foundational systems administration, device management, scripting, APIs, SSO, SCIM, and AI-assisted troubleshooting skills.

Own the design, administration, reliability, security, and roadmap of enterprise identity, endpoint, and SaaS systems. Lead SSO, SCIM, device management, integrations, automation, and AI-assisted workflow projects end to end. Translate ambiguous business needs into scalable solutions, troubleshoot complex incidents, maintain audit-ready controls, evaluate vendors, document systems, mentor engineers, and participate in an after-hours on-call rotation.

Build and maintain detection and response capabilities across enterprise, cloud, and product environments. Responsibilities include developing detections-as-code, triaging alerts, investigating and responding to incidents, conducting digital forensics and threat hunting, automating workflows, building security tooling, supporting SIEM and security data lake pipelines, developing AI-driven security systems, participating in on-call rotations, and mentoring engineers.

Lead product marketing for Klaviyo’s SMS and mobile messaging products. Define positioning, messaging, go-to-market strategies, product launches, competitive intelligence, adoption campaigns, ROI models, sales enablement, and cross-functional initiatives. Partner with Product Management to influence the roadmap, identify market opportunities, support mobile compliance positioning, and drive customer adoption and revenue growth globally.