Top Tech Jobs & Startup Jobs in Boston, MA

Provide B2B technical support through phone, email, tickets, and chats. Troubleshoot product and service issues, maintain current product and policy knowledge, deliver professional customer assistance, escalate complex issues to Tier 2, and collaborate effectively with internal teams while working independently in a fast-paced environment.

Design, develop, and maintain secure Linux endpoint privilege-management capabilities across Rust, C, and .NET. Build kernel-facing agents, PAM modules, privileged services, authentication and authorization workflows, systemd services, and Linux packages. Troubleshoot low-level security and execution issues involving permissions, SELinux, AppArmor, and race conditions. Collaborate with engineering and QA teams on architecture, testing, production support, and cross-platform functionality while using AI-assisted development tools.

Design, develop, and maintain Java-based backend services and APIs for KeeperApp. Own backend components, optimize MySQL schemas/queries, ensure performance and reliability, apply secure coding practices, participate in code reviews, and collaborate with product and engineering teams to deliver features iteratively.

Design, develop, and maintain Windows-focused PAM components including services, agents, and RDP handlers. Integrate with Windows APIs, authentication and privilege models, implement secure credential handling and policy enforcement, collaborate with backend teams, perform code reviews, and troubleshoot complex Windows OS and enterprise configurations.

Provide front-line Tier 1 IT support for El Dorado Hills office and remote employees: troubleshoot hardware/software/access issues, provision and deploy devices, manage onboarding/offboarding, maintain IT asset records, assist with endpoint projects, partner with vendors, and support physical security systems. Requires occasional after-hours support.

Design and execute integration and security-focused test plans for PAM and Keeper Secrets Manager. Validate integrations across cloud providers, IAM, CI/CD, and OS/databases; perform reliability and security testing; analyze logs and defects; contribute to automation and collaborate with engineering, product, and security teams to ensure reliability and compliance.

Lead and scale enterprise account management to drive retention, renewals, expansion, upsell and net revenue retention. Build high-performing teams, own forecasting and renewal processes, manage strategic enterprise relationships, collaborate cross-functionally to increase product adoption and customer health, and represent Keeper in executive customer engagements and industry events.

Drive new business within assigned geography/vertical through cold outreach and full sales-cycle management. Meet quotas, build pipeline, demo products, use Salesforce to track activity, and facilitate proposal reviews while acting as a Keeper product expert.

Design, build, and maintain automated API and security test frameworks. Validate authentication, authorization, rate limiting, and error handling. Conduct fuzzing, token validation, access control testing, and integrate tests into CI/CD. Analyze failures, test integrations, ensure API contract adherence, and mentor automation engineers to improve coverage and reliability.

Lead Datadog-first security observability and detection engineering: design, scale and tune Datadog Cloud SIEM, log pipelines, detection rules and telemetry. Correlate signals across EDR, cloud and identity, automate detection-as-code, reduce false positives, and build dashboards, monitors and workflows in partnership with Security Ops, SRE and Engineering.