Top Tech Jobs & Startup Jobs in Boston, MA

Lead multi-year staffing strategy and workforce management for Member Care, oversee vendor/BPO relationships, and drive AI-enabled automation and tooling. Own staffing models, forecasting, scheduling, performance metrics, and cross-functional execution while building a high-performing team and scaling productivity, vendor performance, and cost efficiencies.

Technical lead individual contributor who architects and delivers complex cross-team, customer-facing product initiatives. Partners with Product, Design, and Data to translate ambiguous problems into scalable solutions, raise engineering standards through code review and mentorship, address technical debt and performance, and influence roadmap and technical strategy.