Top Tech Jobs & Startup Jobs in Boston, MA

Drive strategic decision-making and operational excellence for Flywire's Travel business. Evaluate new opportunities, build financial models and business cases, present recommendations to senior leadership, lead cross-functional initiatives, optimize revenue and processes, and support annual and quarterly planning to scale the platform.

Lead medium-to-large enterprise programs across multiple teams. Define objectives, implement governance and reporting, manage risks and dependencies, drive stakeholder alignment, and coach team members to ensure successful outcomes.

Execute Flywire's Job Architecture operationalization: coordinate job mapping, leveling, career ladder development, vendor management, change management, and compensation benchmarking. Provide day-to-day compensation support, market analysis, and process improvements during a 9-12 month contract, working closely with stakeholders and HR systems teams.

Lead Payments strategy and operations: evaluate new opportunities, build financial models and business cases, present recommendations to senior leadership, drive revenue and operational optimization, align cross-functional teams, lead planning processes, and manage execution of strategic initiatives while tracking KPIs and industry trends.

Manage relationships with enterprise travel clients, driving retention and growth. Collaborate with sales and operations, ensuring clients maximize Flywire's payment solutions.

Lead product marketing for Flywire Education: define positioning, ICPs, messaging; run GTM and launches; enable sales with assets; synthesize customer insights; use AI to scale content and workflows to drive pipeline and revenue.

Lead and build an Enterprise AI organization to define strategy, platforms, governance, and standards. Deliver scalable AI platforms (LLM gateways, model registries, vector DBs), enable business adoption, embed responsible AI and compliance, partner across Security, Legal, Finance, and drive measurable AI use cases and ROI while managing a small, cross-functional AI architecture and engineering team.

Provide first-contact support for international payers, troubleshooting complex payment issues across phone, chat, and messaging channels. Escalate and follow up on unresolved cases, conduct proactive outreach, collect customer feedback, mentor junior associates, and collaborate cross-functionally to improve payment processes and product knowledge.

Lead a regional Payment Experience team handling payer inquiries across phone, chat, and email. Serve as escalation and content expert, drive team operations, training, process improvements, data-driven optimizations, and cross-functional launches while supporting teammate development and regional projects.

Lead strategy and roadmap for enterprise HCM and related systems (e.g., Workday). Partner with senior leaders, translate business challenges into product requirements, drive cross-functional delivery, govern metrics and architecture, champion Agile, mentor product managers, and manage vendor relationships to ensure scalable, secure enterprise platform solutions.