Top Tech Jobs & Startup Jobs in Boston, MA

Design, implement, and operationally support enterprise security platforms across cloud, endpoint, identity, network, and SaaS. Lead detection, telemetry, vulnerability management, automation, and incident escalation. Partner with stakeholders to deliver secure, scalable services, improve security posture and Zero Trust objectives, and mentor engineers while maintaining documentation, KPIs, and on-call support.

Strategic revenue-generating role managing and expanding relationships with law firms, advisory firms, and private equity sponsors to originate referral-based and co-sell opportunities across DFIN's capital markets and compliance product portfolio. Drive pipeline, execute partner-led GTM initiatives, and coordinate cross-functional teams to close complex multi-product deals.

Lead frontend architecture and implementation for a high-performance SPA and Node.js BFF. Solve algorithmic, concurrency, and memory challenges, optimize performance and builds, drive observability, security, and CI/CD, mentor engineers, and collaborate with product, UX, and SRE teams to deliver resilient, distributed real-time collaborative features.

As Senior Manager, Pricing Strategy, you will develop pricing strategies, conduct analysis, and align pricing decisions with business goals, maximizing profitability and customer alignment.

Design and deploy Zendesk Advanced AI Agents and Copilot to deflect support tickets and automate L0/L1 resolutions. Identify high-impact use cases, build agentic workflows that call external APIs, collaborate with Security/IT and Support Ops on governance and rollout, and track AI impact (deflection, automated resolutions, accuracy) to continuously tune performance.

The Senior Cyber Threat Analyst leads cybersecurity incident investigations, coordinates teams, authors runbooks, mentors analysts, and communicates findings to various stakeholders.

Develop and execute B2B content strategies and assets from concept to delivery. Create campaign content across web, email, events, and paid channels; align messaging to personas and buyer journey stages; collaborate with subject matter experts, compliance, sales, and partners; track and optimize performance using analytics and A/B testing; manage feedback, timelines, and co-branded collateral.

Serve as the Zendesk subject-matter expert for Professional Services: configure and optimize Zendesk workflows, gather and document requirements, design intake-to-delivery solutions, support integrations and governance, and drive change management, security, and stakeholder enablement.

Lead quality assurance and test strategy across Agile teams, drive automation for testing, mentor QA teams, and ensure high-quality software delivery.

Design, build, and deploy AI agents and multi-step automation workflows for Client Experience. Integrate systems via APIs, partner with stakeholders, ensure governance and security, and track metrics for efficiency and customer outcome improvements.