Top Tech Jobs & Startup Jobs in Boston, MA

Processes end-to-end payroll for multiple managed customers, including Workday configuration, payroll taxes, deductions, year-end support, audits, and compliance. Resolves customer and internal cases, manages escalations, performs root cause analysis, leads client calls, maintains documentation, and meets service-level, quality, and production targets. The role requires strong payroll expertise, multi-jurisdiction tax knowledge, customer service, analytical skills, and the ability to manage competing deadlines.

Maintains customer payroll tax profiles, updates tax data, manages cases, researches discrepancies, and coordinates resolutions across internal teams. Reviews employer and employee payroll tax information, identifies issues affecting filings and payments, documents work, and escalates specialized concerns. The role requires U.S. payroll tax knowledge, strong Excel skills, attention to detail, deadline management, customer communication, confidentiality, and virtual collaboration. It is a remote position without direct people-management responsibilities.

Processes end-to-end payroll for multiple managed customers, resolves cases and escalations, supports Workday payroll configuration, handles year-end and multi-jurisdiction tax activities, troubleshoots audit reports, conducts client calls, documents root causes, and maintains service documentation. The role requires strong payroll compliance knowledge, customer service, analytical ability, organization, and accurate management of competing deadlines.

Leads a team of project managers overseeing a portfolio of service implementation projects. Responsibilities include resource allocation, delivery governance, risk mitigation, operational metrics, PMO tooling and process improvement, cross-functional conflict resolution, and talent development. The role ensures projects meet scope, timeline, quality, and customer success objectives while standardizing delivery practices and improving portfolio predictability.

Reviews and sets up wage garnishment orders, maintains payroll withholding rules and garnishment records, processes payments and lump-sum deductions, and resolves questions from employees, courts, agencies, and attorneys. The role also prepares automated reports and correspondence, researches applicable state requirements, performs reconciliations and journal entries, troubleshoots processing issues, and meets service-level deadlines while maintaining accuracy and professionalism.

Processes U.S. and Canadian wage garnishment payment files, refunds, reissues, checks, and electronic funds transfers. Generates payment and metrics reports, validates collections and bank releases, resolves customer tickets, and provides payment history information. The role requires accurate payroll and garnishment processing, customer service, deadline management, cross-system analysis, and proficiency with Microsoft Office. Workday, Salesforce, and TaxEx experience is preferred.

Processes payroll settlements and on-demand payments in clients’ Workday applications, maintains support documentation, manages daily control reports, and resolves treasury exceptions. The role supports multiple customers in a fast-paced environment, requiring strong organization, communication, customer service, mathematical ability, discretion, and attention to detail. It is an entry-level opportunity with no supervisory responsibilities.

Reviews and sets up wage garnishment orders, maintains payroll withholding rules and order dates, processes automated reports and lump-sum payments, and resolves questions from employees, courts, agencies, and legal contacts. The role researches garnishment requirements, troubleshoots processing failures, supports reconciliations and journal entries, meets service-level deadlines, and collaborates across departments while maintaining accuracy and professionalism.

Reviews and sets up wage garnishment orders, maintains payroll withholding rules and order dates, processes reports and lump-sum payments, and resolves questions from employees, courts, agencies, and legal contacts. The role requires accurate analysis of legal orders, timely processing within service-level deadlines, troubleshooting automation failures, reconciliations, journal entries, and cross-functional collaboration.

Performs daily, monthly, and quarterly payroll tax reconciliations across U.S. jurisdictions. Researches and resolves tax discrepancies, analyzes employer and employee payroll data, performs calculations, ensures compliance with federal, state, and local tax requirements, and communicates findings and corrective actions to customers. The role supports multiple customers in a fast-paced outsourcing environment.